Service Technician – Concrete

Zoomlion; Muscat; On-site; OMR 7,800 - 13,000; Full time

Job summary

Zoomlion in Muscat is seeking a service technician to diagnose, repair and overhaul mechanical, hydraulic, and pneumatic systems on heavy equipment such as pumps, mixers, and batching plants. You will perform regular maintenance, test post-service performance, and support customers with technical guidance.

Safety compliance and rapid on-site fault response are essential. The role requires 1–3 years in the industry, with a diploma in Automotive or related field and familiarity with regional

Qualifications

• Graduate or a relevant college diploma holder (preferably in Automotive)
• Experience: 1 to 3 years in same industry
• Candidates with experience in Engineering Machinery/Heavy Equipment Machinery (Truck Mounted Pumps, Truck Mixer, Trailer Pumps, Batching Plants, Placing Booms) industry will be preferred, familiarity with local region
• Skills: Cold Calling, Lead Generation, Customer Relations, Marketing Strategies, Key Account Management.

Responsibilities

• Find out, adjust, repair or overhaul mechanical, hydraulic and pneumatic equipment.
• Carry out periodic maintenance of heavy equipment machinery like Truck Mounted Pumps, Truck Mixer, Trailer Pumps, Batching Plants, Placing Booms.
• Test mechanical products and equipment after repair or assembly to ensure proper functioning and compliance
• Provide technical support to customers and maintain amicable client relations
• Ensure that work is undertaken in a safe manner and that practices conform to safety regulations and procedures
• Prompt action on calling for service implementation - On-site fault handling, rapid response to client service, field service
• Central warehouse order processing management
• Follow on regular distribution order plan once issued
• Regional spare parts sales and payment management
• Training and guidance for the service system
• Collection and inspection of service data
• Inventory vehicle management with new machine receiving inspection
• Spare parts organization, shipping, quality assurance, used spare parts management

Skills

Cold Calling

Lead Generation

Customer Relations

Marketing Strategies

Key Account Management

Education

Automotive diploma/certificate

Job description

• Responsible to find out, adjust, repair or overhaul the mechanical, hydraulic and pneumatic equipment
• Carry out periodic maintenance of the heavy equipment machinery like Truck Mounted Pumps, Truck Mixer, Trailer Pumps, Batching Plants, Placing Booms, etc.
• Test mechanical products and equipment after repair or assembly to ensure proper functioning and compliance
• Provide technical support to customers and maintain amicable client relations
• Ensure that work is undertaken in a safe manner and that practices conform to safety regulations and procedures
• Prompt action on calling for service implementation - On-site fault handling, rapid response to client service, field service
• Central warehouse order processing management
• Follow on regular distribution order plan once issued
• Regional spare parts sales and payment management
• Training and guidance for the service system
• Collection and inspection of service data
• Inventory vehicle management with new machine receiving inspection
• Spare parts organization, shipping, quality assurance, used spare parts management

Other Requirements:

• Graduate or a relevant college diploma holder (preferably in Automotive)
• Experience: 1 to 3 years in same industry
• Candidates with experience in Engineering Machinery/Heavy Equipment Machinery (Truck Mounted Pumps, Truck Mixer, Trailer Pumps, Batching Plants, Placing Booms) industry will be preferred, familiarity with local region
• Skills: Cold Calling, Lead Generation, Customer Relations, Marketing Strategies, Key Account Management.