Senior BMC Helix ITAM & Discovery Lead

Mullers Solutions 1; Muscat; On-site; OMR 18,000 - 30,000; Full time

Job summary

Müller’s Solutions seeks a Senior BMC Helix IT Asset Management & Discovery Consultant to lead implementation, configuration, and optimization for clients. You will align asset management with ITIL practices and ensure data accuracy across discovery, CMDB, and integrations.

You will guide stakeholders, design deployment strategies, and deliver training while staying current with product updates to improve client outcomes. On-site work in Oman is required.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related fields.
• Minimum 5 years' experience in IT Asset Management and Discovery implementation with hands-on expertise in BMC Helix IT Asset Management and Discovery modules.
• Experience with asset discovery, CMDB integration, application dependency mapping, and infrastructure/network discovery.

Responsibilities

• Lead the end-to-end implementation of BMC Helix IT Asset Management and Discovery modules.
• Configure and customize the BMC Helix platform to align with client requirements and industry best practices.
• Conduct assessments and workshops to gather business and technical requirements.
• Develop integration strategies to connect BMC Helix with other ITSM and enterprise systems.
• Provide expert guidance on IT asset lifecycle management, discovery processes, and data accuracy.
• Troubleshoot, resolve issues, and optimize performance of the BMC Helix solutions.
• Deliver training sessions and documentation to enable client teams to effectively use the platform.
• Stay current with BMC Helix product updates and IT asset management trends to continuously improve client solutions.

Skills

BMC Helix ITAM

IT Asset Management

Discovery

Project Leadership

Stakeholder management

Communication

Education

Bachelor’s degree in Computer Science/Information Tech

Tools

Docker

Kubernetes

OpenShift

Podman

Linux/Unix

SNMP

SSH

WMI

PowerShell

APIs

Job description

Müller’s Solutions seeks a Senior BMC Helix IT Asset Management & Discovery Consultant to lead implementation, configuration, and optimization for clients. You will align asset management with ITIL practices and ensure data accuracy across discovery, CMDB, and integrations.

You will guide stakeholders, design deployment strategies, and deliver training while staying current with product updates to improve client outcomes. On-site work in Oman is required.