Senior Associate - ICC Banking Operations

Bupa Arabia; As Sudiyah; On-site; OMR 25,000 - 40,000; Full time

Job summary

Bupa Arabia is looking for a banking operations specialist in Al Buraymi Governorate, Oman. This role focuses on managing cash flow, maintaining bank accounts, and building strong relations with banking partners.

The ideal candidate will possess a Bachelor's degree in finance or business administration and extensive experience in banking operations. Proficiency in MS Excel and PowerPoint, along with strong analytical skills and bilingual capabilities, are essential.

Qualifications

• Experience in banking operations.
• Strong proficiency in MS Excel and PowerPoint.
• Excellent written and verbal communication skills.

Responsibilities

• Monitor daily cash availability and provide visibility to leadership.
• Manage bank relations to ensure smooth operation.
• Handle end-to-end processing of trade products.

Skills

Banking operations experience

MS Excel

Excellent communication skills

Numerical and analytical skills

Bilingual in Arabic & English

Education

Bachelor's degree in finance, business administration or related field

Job description

Job Description

Role Purpose: To control Bupa CareConnect banks accounts to ensure smooth operations by managing the cash flow, maintaining bank accounts, and building a healthy relation with all banks.

Key Accountabilities

Cash Management and Reporting

• Monitor daily cash availability and provide visibility to leadership.
• Download and review bank statement and ensure timely bank posting.
• Coordinate with banking partners on transfers and reconciliation issues.
• Ensure secure handling of cash and non-cash payment channels.
• Support cash flow forecasting and liquidity planning.
• Responsible for reviewing the bank reconciliation.
• Monitor daily refund request.
• Oversee and execution all payment transactions accurately and on time.

Bank Relations

• Manage bank relations to establish strong network and to ensure smooth operation.
• Review banks agreements and condition terms.
• Actively participate in negotiation with different banks on any provided services.

Trade and Business Solutions

• Handle end-to-end processing of trade products such as Letters of Credit (LCs), Letter of guarantees and bid bond.
• Manage installation, activation, maintenance, tracking, and deactivation of POS terminals.
• Process new merchant applications and ensure proper setup of POS services.
• Handle merchant inquiries, issues, and service requests related to POS.
• Coordinate with technical teams to resolve POS device issues.
• Coordinate with payment gateway team to resolve any issues.
• Support merchants in integrating with the payment gateway.

Compliance

• Ensure full adherence to central bank (SAMA) regulations.
• Review transactions to detect suspicious or unusual activity.
• Prepare documentation for internal and external audits enquiries.

Skills

• Experience in banking operations
• Experience in MS (Excel and PowerPoint)
• Excellent communication (written & verbal)
• Excellent numerical and analytical skills
• Bilingual speaker (Arabic & English)

Education

Bachelor's degree in finance, business administration or related field.