Room Attendant

Anantara Hotels & Resorts; ad-Dachiliyya; On-site; OMR 2,800 - 3,900; Full time

Job summary

Anantara Al Jabal Al Akhdar Resort in Oman is seeking a diligent Housekeeping Associate to maintain guest rooms and public areas in line with our standards.

You will follow health and safety procedures, manage linen and inventory, assist with turn-down service, report damages, and contribute to delivering the exceptional Anantara guest experience. Join a team that values hospitality, reliability and attention to detail, with opportunities for training and career growth.

Responsibilities

• Ensure that all guest rooms are cleaned in line with hotel SOPs.
• Adhere to health and safety requirements, including proper chemical usage.
• Maintain linen inventory and manage uniforms.
• Process lost and found articles and log records.
• Provide for turn-down service and attend departmental briefings.
• Report any damages or security concerns to management.

Job description

Job Location:

Anantara Al Jabal Al Akhdar Resort

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

• Ensure that all Guest Rooms are properly cleaned at all times, in line with the hotel’s Standard Operating Procedures for cleaning these areas.
• Ensure health & safety requirements are adhered to, including a personal knowledge of the correct usage of all chemicals used in Housekeeping.
• Ensure records are maintained for linen inventory, uniforms, and other items as applicable.
• Ensure that lost and found articles are processed properly and that the correct logs are maintained.
• Provides for cleanliness and maintenance of floor pantries, service area and floor trolleys.
• Provides for turn down service of guest rooms based on prescribed standards.
• Performs other duties assigned by superior
• Ensure that par levels of linen, towels and uniforms are current, and in line with inventory.
• Follow and recommend measures to minimize all wastage of materials and amenities are used in the department.
• Ensuring security awareness throughout the Hotel, reporting incidents to the appropriate Manager when warranted.
• Ensure VIP requirements are met
• Ensure all special requests are met, with particular reference to families visiting our resorts with children.
• Ensures any special requests from guests are carried out and delivered on time exceeding guest’s expectations where possible.
• Clean and take care of all working equipment used by himself / herself.
• Report any damage or loss in a guest room immediately after being found.
• Remove room service trays from room & place in service area.
• Contributes positively to sales activities and maximize sales opportunities including being knowledgeable to hotel products, services and facilities
• Make room status reports.
• Attends departmental daily briefing, housekeeping communication meeting, and other training sessions
• Report any suspicious person, sleep outs, ‘Do Not Disturbs’ to housekeeping management