Luxury Reservations Specialist

Anantara; Oman; On-site; OMR 15,000 - 25,000; Full time

Job summary

Anantara is seeking a Reservations Agent at the Anantara Al Jabal Al Akhdar Resort in Oman. The ideal candidate will promote a professional image and manage room and group reservations effectively. Exceptional customer service skills and a good understanding of hotel procedures are essential.

Key responsibilities include answering incoming calls, confirming reservations, and contributing to sales activities. Candidates should demonstrate a proactive approach to service and have a passion for hospitality.

Qualifications

• Ability to handle customer inquiries promptly and professionally.
• Knowledge of hotel reservation procedures.
• Experience working with reservations systems is a plus.

Responsibilities

• Promote a helpful and professional image to the client.
• Manage room reservations and group reservations procedures.
• Maximize sales opportunities.

Skills

Customer service skills

Knowledge of Opera system

Product knowledge

Sales skills

Job description

Anantara is seeking a Reservations Agent at the Anantara Al Jabal Al Akhdar Resort in Oman. The ideal candidate will promote a professional image and manage room and group reservations effectively. Exceptional customer service skills and a good understanding of hotel procedures are essential.

Key responsibilities include answering incoming calls, confirming reservations, and contributing to sales activities. Candidates should demonstrate a proactive approach to service and have a passion for hospitality.