Restaurant Manager

Hyatt Hotels Corporation; ad-Dachiliyya; On-site; OMR 18,000 - 36,000; Full time

Job summary

Hyatt Hotels Corporation's Alila Jabal Al Akhdar seeks a Restaurant Manager to oversee daily restaurant operations, lead staff, and uphold luxury service standards at our acclaimed hotel.

You will manage recruiting, training, inventory, menu development with the chef, drive revenue through pricing, and ensure exceptional guest experiences in a fine-dining setting.

Excellent leadership, English communication, and hospitality management training are preferred.

Qualifications

• Strong leadership and guest-service focus.
• Excellent communication skills in English; other languages valued.
• Hands-on management style with staff development.
• Formal training in hospitality-related fields is advantageous.

Responsibilities

• Recruit, train, and supervise restaurant staff to deliver luxury service.
• Foster a positive work environment and lead regular performance feedback.
• Oversee daily restaurant operations, opening/closing, and safety compliance.
• Develop and implement restaurant policies, inventory control, and cost management.
• Collaborate with the chef on menu development and consistency of quality.

Skills

Leadership

Customer service

Communication skills

Team management

Education

Hospitality management

Job description

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"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

As the Restaurant Manager at Alila Jabal Al Akhdar, you will play a pivotal role in overseeing the day-to-day operations of our hotel restaurant. You will be responsible for managing the restaurant staff, maintaining exceptional food and service standards, and maximizing revenue and profitability. Your leadership and expertise will contribute to creating memorable dining experiences for our guests.

Key Responsibilities:

• Recruit, train, and supervise restaurant staff, including servers, hosts/hostesses, and kitchen staff.
• Foster a positive and motivated work environment, promoting teamwork and professional growth.
• Conduct regular staff meetings and provide performance feedback.

Operations Management:

• Oversee the daily operations of the restaurant, including opening and closing procedures.
• Ensure compliance with health and safety regulations and maintain a clean and organized restaurant environment.
• Manage restaurant inventory and supplies, placing orders as necessary.
• Develop and implement restaurant policies and procedures.

Guest Experience:

• Uphold the hotel's high service standards and ensure exceptional guest experiences.
• Handle guest inquiries, concerns, and feedback with professionalism and resolve issues effectively.
• Set and achieve revenue and profitability targets through effective cost control and menu pricing.
• Monitor financial performance through budget management and regular reporting.
• Implement strategies to increase restaurant sales and profitability.

Menu Development:

• Collaborate with the chef to create and update menu offerings that align with guest preferences and seasonal trends.
• Ensure menu items are accurately presented and consistent in taste and quality.

Qualifications

• At least 2 - 3 Years experience in Food and Beverages services in a luxury hotel, fine dining restaurant or upscale hospitality environment
• Formal training in customer service, food and beverages, or hospitality management is an advantage
• Strong communication in English; additional languages are highly valued
• Excellent Leadership and communications skills, with hands-on management style.