Quality & Customer Insight Statistician

Tawteen; Oman; On-site; OMR 6,700 - 10,000; Full time

Job summary

Tawteen is seeking a Quality Assurance specialist to oversee shipment supervision and data analytics for finished products. You will collect customer feedback, organize data, and support reporting across departments.

You will handle customer quality complaints and drive improvement projects, lead audit actions, and convert external quality requirements into internal standards to ensure end-to-end consistency. English and Arabic communication are essential.

Qualifications

• Proficiency in QC tools and quality management.
• Knowledge of photovoltaic cell technology.
• English Proficiency CET-6 or equivalent.

Responsibilities

• Oversee shipment supervision and data statistics for finished products.
• Collect and summarize customer and internal feedback.
• Respond to customer demands, organize and file data, support reporting.
• Handle customer quality complaints and improvement projects.
• Summarize and analyze customer complaints, track improvements.
• Lead corrective actions from customer factory audits.
• Manage attendance summaries and office supplies.
• Convert customer quality requirements into internal standards and align production.
• Output weekly/monthly quality reports and trend analysis.
• Conduct quarterly customer satisfaction surveys and follow up quality demands.

Skills

Microsoft Office

System software

Arabic-English communication

CET-6

Education

Bachelor's degree

English major preferred

Job description

Tawteen is seeking a Quality Assurance specialist to oversee shipment supervision and data analytics for finished products. You will collect customer feedback, organize data, and support reporting across departments.

You will handle customer quality complaints and drive improvement projects, lead audit actions, and convert external quality requirements into internal standards to ensure end-to-end consistency. English and Arabic communication are essential.