Network Officer

MedNet Oman (MN-OMN) BU; Muscat; On-site; OMR 6,000 - 9,000; Full time

Job summary

MedNet Oman (MN-OMN) BU in Muscat is seeking a Network Officer to establish and maintain relations with healthcare providers, ensure policy adherence, and troubleshoot issues arising from providers. You will manage provider relationships, monitor performance, and lead training programs to support client operations.

The role involves regular onsite work in Muscat with opportunities to lead network projects and drive continuous process improvements across the provider network.

Qualifications

• Diploma in Hospital Administration / Pharmaceutical Sciences.
• 1 year experience in provider relations functionality at GCC.
• Knowledge related to medical terminology / ICD & CPT Codes.
• Industry knowledge related to local healthcare services system.
• Good interpersonal and negotiation skills.
• Excellent written and verbal communication skills.
• Strong planning and organizational skills.
• Analytical and problem-solving skills.

Responsibilities

• Manage provider relationships and resolve network-related issues.
• Monitor complaints and performance metrics to drive improvements.
• Deliver provider training and orientation programs.
• Handle client-specific tasks and daily operations.
• Provide management updates and facilitate stakeholder communication.
• Design and implement network surveys for market insights.
• Lead network-related projects and assignments under Head of Department.
• Identify opportunities for process improvements across provider management.
• Conduct onsite visits to deliver training and address operational issues.

Skills

Interpersonal skills

Negotiation

Communication

Planning & organization

Analytical thinking

Education

Diploma in Hospital Administration / Pharmaceutical Sciences

Job description

Job Description - Network Officer (2600000T)

Job Description

Network Officer - ( 2600000T )

Description

As a member of Munich Re the MedNet Group is a leading Third-Party Administrator across the MEA region. We are currently looking for a “Officer -Network” the job holder is accountable to establish and maintain relations between healthcare providers, ensure adherence to policy procedures and troubleshoot issues and complaints arising from healthcare providers.

Your Job:

• Provider Relationship Management: Conduct regular provider meetings, build strong business networks, and act as a mediator to resolve network-related issues between providers and internal departments.
• Performance Monitoring: Maintain complaints dashboards, monitor resolution turnaround times, and conduct root cause analysis to drive process improvements.
• Provider Training: Conduct effective provider training and orientation programs.
• Client Management: Manage client-specific tasks, projects, and daily operational requirements.
• Business Reporting: Provide management updates and ensure effective stakeholder communication.
• Network Surveys: Design and implement network surveys to gather market insights.
• Projects & Assignments: Execute network-related projects and assignments directed by the Head of Department.
• Continuous Process Improvement: Identify improvement opportunities across provider management and network operations to enhance overall business performance.
• Onsite visits: Deliver provider training and address targeted operational issues.

Qualifications

Your profile

Minimum Qualifications:

• Diploma in Hospital Administration / Pharmaceutical Sciences.
• 1 year experience in provider relations functionality at GCC
• Knowledge related to medical terminology / ICD & CPT Codes
• Industry knowledge related to local healthcare services system
• Good interpersonal and negotiation skills
• Excellent written and verbal communication skills
• Strong planning and organizational skills
• Analytical and problem-solving skills

*Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.

Primary Location

OM-OM-Muscat

Work Locations

MN Oman Head Office Hatat Complex-A, 2nd Floor, # 213, PC-131, Al Hamriya Muscat 518

Job

Professional

Schedule

Regular

Shift

Standard

Job Type

Full-time

Day Job

Job Posting

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