Mandatory Compliance Co-ordinator

Confidential Company; Oman; On-site; OMR 12,000 - 18,000; Full time

Job summary

Confidential Company seeks a Mandatory Compliance Coordinator to manage client coordination and support upselling initiatives after company formation. You will prepare quotations, negotiate deals, and act as the liaison between clients and internal teams to ensure smooth service delivery.

The role emphasizes crisis management, transparent communication, and sustaining high client satisfaction while driving revenue growth across service categories.

Qualifications

• Consultative sales and solution selling required.
• Business development and client growth experience.
• Upselling and cross-selling to expand deals.
• CRM familiarity and client data management.
• Strong negotiation and closing skills.
• Relationship building with clients and internal teams.
• Focus on client retention and revenue growth.
• Ability to drive revenue through multiple service lines.
• Excellent time management and prioritization.
• Knowledge of UAE corporate and business support services.
• Understanding of company formation processes and compliance.
• Experience selling professional services or business support.
• Ability to identify cross-selling opportunities across the portfolio.

Responsibilities

• Act as primary contact for assigned clients after lead allocation and coordinate with internal experts.
• Understand client requirements and propose suitable services.
• Schedule and attend client meetings with subject matter experts.
• Ensure clear communication between clients and internal departments (Banking PRO, Accounting, Tax, Operations).
• Identify opportunities to cross-sell and upsell services.
• Support in finalizing scope, pricing, and service structure before quotations.

Skills

Consultative Sales

Business Development

Upselling & Cross-selling

CRM

Negotiation & Closing

Relationship Building

Client Retention

Revenue Growth

Time Management

UAE corporate&business services

Company formation & compliance

Business support/services sales

Cross-selling opportunities

Job description

Client Handling Coordination

Act as the primary point of contact for assigned clients after lead allocation Understand client requirements and coordinate with internal experts to propose suitable services Schedule and attend client meetings alongside subject matter experts Ensure effective communication between clients and internal departments such as Banking PRO Accounting Tax and Operations Manage client expectations related to timelines documentation and processes

Upselling Commercial Support

Identify opportunities to cross-sell and upsell services based on client business needs Support experts in offering bundled services e g banking visa accounting tax Assist in finalizing scope pricing and service structure prior to quotation submission Maintain a client-centric approach while contributing to revenue growth

CRM Deals Documentation

Create and manage deals in the CRM system prior to issuing quotations Prepare upload and maintain quotations under the correct company records Ensure required approvals are obtained from the Team Lead before sharing proposals with clients Maintain accurate client data and documentation to ensure smooth internal handovers

The Mandatory Compliance Coordinator is responsible for managing client coordination and supporting upselling initiatives in line with the organization’s enhanced sales standards. The role involves preparing quotations and commercial proposals, negotiating deals, and acting as the primary liaison between clients and internal departments.

Post-incorporation, the Mandatory Compliance Coordinator serves as the main point of contact for clients, ensuring effective crisis management, logical problem-solving, and a high level of transparency between internal teams and clients. The position requires maintaining strong connectivity with both clients and internal stakeholders to ensure smooth execution of services after company formation.

Additionally, the Mandatory Compliance Coordinator is expected to drive higher average revenue per service category while ensuring efficient service delivery and sustained client satisfaction.

Required Skills & Competencies

• Consultative Sales & Solution Selling
• Business Development
• Upselling & Cross-selling
• Customer Relationship Management (CRM)
• Negotiation & Closing Skills
• Relationship Building
• Client Retention
• Revenue Growth & Target Achievement
• Time Management & Prioritization
• Knowledge of UAE corporate and business support services.
• Understanding of company formation processes and compliance requirements.
• Experience selling business support or professional services.
• Ability to identify cross-selling opportunities across the service portfolio.