Manager Regulatory and Investigation

Oman Air; Muscat; On-site; OMR 40,000 - 60,000; Full time

Job summary

Oman Air is seeking a Security Operations Manager to lead and manage the airline's security operations in compliance with national and international aviation security regulations. This role involves developing security programs, overseeing compliance, and conducting investigations into incidents.

The candidate should have a Bachelor's degree in business studies/security or related discipline, with significant experience in regulatory environments. Strong leadership and crisis management skills are essential for this position.

Qualifications

• 8 years of relevant work experience, preferably in a regulatory organization.
• 3 years in a supervisory role.
• 14 years of aviation experience in similar functions.

Responsibilities

• Lead and manage security operations in compliance with aviation regulations.
• Supervise and mentor security personnel across stations.
• Conduct risk assessments and develop emergency response plans.

Skills

Team management

Crisis management

Conflict resolution

Security audits

Risk assessments

Interdepartmental coordination

Education

Bachelor’s degree in business studies/security or related discipline

Specialised certificate/license in related field

Master’s degree in related discipline

Job description

JOB PURPOSE

To lead and manage the airline’s security operations in compliance with national and international aviation security regulations. This role ensures the development, implementation, and continuous improvement of security programs, oversees regulatory compliance, and conducts investigations into security incidents. The manager acts as the Secondary liaison with civil aviation authorities, law enforcement, and regulatory bodies, ensuring the airline maintains the highest standards of safety, security, and operational integrity.

KEY ACCOUNTABILITIES & RESPONSIBILITIES

• Act as a secondary liaison with civil aviation authorities, airport operators, and law enforcement.
• Develop, implement and oversee airline security programs in compliance with national and international regulations (e.g., ICAO, TSA, local CAA); monitor and evaluate the effectiveness of security systems and procedures; ensure full compliance with aviation security laws and standards; prepare for and support internal and external audits and inspections and maintain up-to-date documentation and records required by regulatory authorities.
• Lead investigations into security breaches, incidents, and suspicious activities and coordinate with law enforcement and regulatory bodies during investigations.
• Supervise and mentor security personnel across stations or hubs and develop and deliver training programs on aviation security, regulatory updates, and emergency response.
• Collaborate with internal departments (e.g., operations, legal, customer service) to address security concerns.
• Conduct regular risk assessments and threat analyses; develop and test emergency response plans and business continuity strategies and ensure readiness for handling crises, including hijacking, bomb threats, and cyber incidents.
• Analyse security data and trends to identify areas for improvement and recommend enhancements to security policies, procedures, and technologies; report performance metrics and incident statistics to senior leadership.
• Develop and implement training modules for aviation security staff and ensure training aligns with local CAA requirements.
• Establish and enforce procedures for verifying passenger travel documents; implement tools and techniques to identify forged or altered travel documents.
• Perform any other related tasks as assigned by the Management.

MINIMUM QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in business studies / security or a related discipline with 8 years of relevant work experience, preferably in a regulatory organization, and 3 years in a supervisory role.
• Specialised certificate / license in the related field, preferably a professional course ICAO AVSE – PMC with Secondary School, and having 14 years of WY / Aviation experience in similar functions.
• Master’s degree in the related discipline or PMC will be advantage.

SPECIAL REQUIREMENTS

• Leadership and Management Skills: strong team management and staff scheduling capabilities; ability to design and deliver training programs for screeners and inspectors; skilled in crisis management, conflict resolution, and interdepartmental coordination.
• Technical and Operational Skills: deep understanding of corporate security technology; ability to conduct risk assessments, security audits, and compliance checks; proficiency in report writing, incident documentation, and regulatory communication.