Junior Account Manager, Commercial

Noon; As Sudiyah; On-site; OMR 14,000 - 21,000; Full time

Job summary

noon is seeking a Junior Account Manager to manage a portfolio of sellers in Riyadh and drive growth on noon's marketplace. You will build relationships, analyze performance, and identify opportunities across pricing, assortment, promotions, and campaigns.

You will collaborate with internal teams to resolve issues, monitor KPIs, and help sellers become more self-sufficient. Fluency in Arabic and English is required.

Qualifications

• 2–4 years of relevant experience in account management, e-commerce, marketplace operations, commercial operations, business development, category management, retail, or a related field.
• Bachelor's degree required as stated above.
• Strong commercial mindset with an interest in understanding what drives business and seller growth.
• Strong analytical skills with the ability to turn data into clear business insights and actions.

Responsibilities

• Manage and develop strong relationships with an assigned portfolio of sellers
• Understand sellers' business objectives, challenges, and growth opportunities
• Analyze seller performance and identify opportunities to drive sales, assortment, pricing, conversion, advertising, promotions, and inventory growth
• Develop data-driven action plans and recommendations to improve seller performance
• Conduct regular performance reviews with sellers and follow up on agreed actions and opportunities
• Identify assortment and selection gaps and support sellers in expanding relevant products and brands
• Monitor pricing and competitiveness and identify opportunities to improve seller positioning
• Drive seller participation in relevant campaigns, promotions, deals, and seasonal opportunities
• Support sellers in understanding and maximizing marketplace advertising opportunities
• Monitor inventory availability and product performance to proactively identify potential lost-sales opportunities
• Track key commercial KPIs and take proactive action when performance is below expectations
• Help sellers effectively use noon's tools, dashboards, systems, and marketplace capabilities
• Encourage sellers to become increasingly self-sufficient in managing their catalog, inventory, promotions, and overall marketplace performance
• Maintain strong follow-up on seller commitments, action plans, and business opportunities
• Work closely with Commercial, Ads, Pricing, Catalog, Seller Support, Logistics, Finance, Product, and other internal teams to resolve issues and unlock growth
• Conduct root cause analysis to understand performance gaps and recommend practical solutions
• Stay informed about e-commerce trends, customer behavior, competitor activity, and developments in the Saudi market
• Capture seller feedback and translate recurring challenges into actionable insights
• Provide regular updates and performance insights to management

Skills

Analytical skills

Communication skills

Negotiation skills

Relationship management

Stakeholder management

Cross-functional collaboration

Arabic and English fluency

Account management experience

Organizational skills

Education

Bachelor's degree in Business Administration, Marketing, Economics, Commerce, Engineering, or a related field

Tools

Excel or Google Sheets

Job description

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we're six years in, but only 5% done.

noon's mission:

Ring every doorbell, every day.

What you'll do:

Team noon is looking for a commercially minded and data-driven Junior Account Manager to join our team in Riyadh. You will be responsible for managing a portfolio of sellers, building strong business relationships, and driving their growth and performance on noon.

You will work closely with sellers and internal teams to identify growth opportunities, solve commercial challenges, and improve performance across the marketplace.

• Manage and develop strong relationships with an assigned portfolio of sellers
• Understand sellers' business objectives, challenges, and growth opportunities
• Analyze seller performance and identify opportunities to drive sales, assortment, pricing, conversion, advertising, promotions, and inventory growth
• Develop data-driven action plans and recommendations to improve seller performance
• Conduct regular performance reviews with sellers and follow up on agreed actions and opportunities
• Identify assortment and selection gaps and support sellers in expanding relevant products and brands
• Monitor pricing and competitiveness and identify opportunities to improve seller positioning
• Drive seller participation in relevant campaigns, promotions, deals, and seasonal opportunities
• Support sellers in understanding and maximizing marketplace advertising opportunities
• Monitor inventory availability and product performance to proactively identify potential lost-sales opportunities
• Track key commercial KPIs and take proactive action when performance is below expectations
• Help sellers effectively use noon's tools, dashboards, systems, and marketplace capabilities
• Encourage sellers to become increasingly self-sufficient in managing their catalog, inventory, promotions, and overall marketplace performance
• Maintain strong follow-up on seller commitments, action plans, and business opportunities
• Work closely with Commercial, Ads, Pricing, Catalog, Seller Support, Logistics, Finance, Product, and other internal teams to resolve issues and unlock growth
• Conduct root cause analysis to understand performance gaps and recommend practical solutions
• Stay informed about e-commerce trends, customer behavior, competitor activity, and developments in the Saudi market
• Capture seller feedback and translate recurring challenges into actionable insights
• Provide regular updates and performance insights to management

What you'll need:

• 2–4 years of relevant experience in account management, e-commerce, marketplace operations, commercial operations, business development, category management, retail, or a related field
• Bachelor's degree in Business Administration, Marketing, Economics, Commerce, Engineering, or a related field
• Strong commercial mindset with an interest in understanding what drives business and seller growth
• Strong analytical skills with the ability to turn data into clear business insights and actions
• Good working knowledge of Excel or Google Sheets
• Strong communication, presentation, negotiation, and relationship-management skills
• Strong stakeholder management and cross-functional collaboration skills
• Ability to influence and communicate effectively with internal and external stakeholders
• Strong ownership, follow-through, and bias for action
• Comfortable working with KPIs, targets, and measurable business outcomes
• Ability to manage multiple accounts, priorities, and opportunities simultaneously
• Strong problem-solving skills and a structured approach to challenges
• Comfortable working with dashboards, CRM systems, marketplace tools, and digital productivity tools
• Fluent in both Arabic and English
• Organized, proactive, curious, and comfortable working in a fast-paced and constantly evolving environment

Who will excel?

We're looking for people who are commercially curious, highly analytical, and passionate about making things happen.

You should be someone who enjoys working with data but also knows that numbers only matter when they lead to action. Someone who can build strong relationships, solve problems, and take ownership from start to finish.

At noon, things move fast. Priorities change, problems need solving, and opportunities don't wait. We need people who are resourceful, adaptable, and comfortable operating with ambiguity.

The strongest performers in this role will combine commercial thinking, analytical skills, relationship management, and a strong bias for action to drive measurable growth for their sellers and deliver a better experience for noon's customers.

noon is not for everyone. But if you're ambitious, curious, and ready to grow with one of the region's fastest-moving businesses, we'd love to hear from you.