IT Sales Account Manager - Qatar

IHorizons; As Sudiyah; On-site; OMR 15,380 - 26,915; Full time

Job summary

IHorizons is seeking a full-time Sales professional to be based in Qatar. You will be responsible for managing the full sales life cycle, generating leads, and selling a range of products and services to new and existing customers. This role will require excellent negotiation skills and a client-focused approach.

Ideal candidates will have a Bachelor's degree, at least 5 years of relevant experience, particularly in enterprise IT solution sales. Familiarity with the Middle East market is preferable but not mandatory.

Qualifications

• Minimum 5 years of experience, ideally in enterprise IT solution sales.
• Continued education in Sales and Technology is required.
• Experience in Digital Transformation preferred.

Responsibilities

• Own the sales life cycle and generate new leads through networking.
• Manage account relationships to ensure customer satisfaction.
• Support sales operations during bidding and negotiations.

Skills

Excellent selling and negotiation skills

Client focus and relationship-building skills

Excellent verbal and written communication

Strong understanding of marketing techniques

Education

Bachelor’s degree in Business Studies, Computer Sciences, or a related field

Tools

CRM software

MS Office

Job description

This is a full‑time Sales position based in Qatar.

Job Summary

You will be responsible for selling iHorizons' range of products and services to new and existing customers across various sectors and managing the full sales life cycle, as well as managing new accounts with support from the Sales Operations Team.

Reporting Structure

This role reports to the Sales Director.

Job Objectives

• Generate leads, convert them into opportunities, bid and successfully close deals.
• Sell large and complex solutions to large organizations and achieve assigned sales targets.
• Manage account forward for cross‑selling and upselling.

Job Responsibilities

• Own the sales life cycle and generate new leads through networking, cold calling, and other methods.
• Be a trusted technology advisor to the target client to generate and qualify the right opportunities.
• Ensure the customer’s product requirements and expectations are managed and met by understanding the customer's business & technology.
• Work closely with the client to develop solutions, identify the right technologies, and position iHorizons as the prime contender to win the deal.
• Own and manage the bidding process in collaboration with the bidding team, ensuring accuracy and quality of the proposal and bid package until the signing of the deal.
• Support senior management with market, account, competitor, and bid intelligence information.
• Independently handle negotiations and deal closure for small and mid‑sized deals.
• Support the Sales Manager in negotiating and closing large deals.
• Meet or exceed revenue targets by bringing in new customer logos and cross‑upselling to existing accounts.
• Ensure revenues generated are at acceptable gross margins.
• Act as a single point of contact for the customer at all times.
• Carry out continuous market analysis and research on account dynamics, keeping abreast of client and market developments.
• Provide customized client‑specific support during bidding, implementation, and after‑sales stages.
• Work closely with the project team to maintain knowledge of project status, identifying potential issues or opportunities.
• Participate in project kickoff and sign‑off meetings, monitor customer satisfaction during implementation, and take proactive measures to maintain satisfaction.
• Drive account management and influence organizational engagement to expand footprint.
• Generate and maintain credible forecasts for accounts, share information regularly with management, and suggest new lines of products/services relevant to clients/market.
• Prepare a full account development plan to identify all business aspects—revenue, requirements, opportunities, risk—to maximize opportunities.
• Identify and develop new leads from existing accounts.
• Increase services offered to the customer, with an expectation to boost income through cross‑sell and upsell.
• Promote all iHorizons products/services as they become available.
• Build trust and strengthen relationships by showing how emerging technologies can benefit the customer’s business.
• Prepare briefings on the business, technical, and financial benefits of technology and collaborate with customers to develop customized solutions.
• Support the Sales Operations team to maintain and update the customer file for each client, including contracts, proposals, letters, delivery notes, invoices, etc.
• Support Sales Operations on contract renewals and facilitate maintenance to reduce churn and ensure renewal of annuity contracts.
• Follow up on invoices and be responsible for payment collections.
• Have a full understanding of all current and past contracts with the customer and knowledge of services and cost structure.
• Use iHorizons CRM to log and update all activities, generate sales reports, and provide other ad‑hoc reports and analysis as required by the Sales Manager.
• Visit major customers regularly to strengthen relationships and establish business opportunities.
• Entertain customers as necessary to build strong relationships.
• Build relationships with senior business and financial executives who influence purchasing decisions.
• Maintain relationships with technical decision makers such as CIO, IT Directors, and IT Managers on a day‑to‑day level.
• Coordinate with the Marketing Communications Coordinator to identify and execute marketing opportunities.
• Participate in trade shows and technology events to promote company products and develop leads.

Job Requirements

Educational Qualification: Bachelor’s degree in Business Studies, Computer Sciences, or a related field. Should show evidence of continued education in Sales and Technology.

Previous Work Experience: Minimum 5 years of experience, with the last 1–2 years in a similar role. Experience in customized enterprise IT solution sales is mandatory. Experience in Digital Transformation is highly preferred. Experience in the Middle East, specifically Qatar, is highly preferred but not mandatory. Hands‑on experience with CRM software is a plus.

Skills and Abilities: Excellent selling and negotiation skills; ability to drive sales growth; strong client focus and relationship‑building skills; excellent verbal and written communication; excellent knowledge of MS Office; excellent presentation skills; self‑motivated with a competitive, results‑driven attitude; good understanding of marketing and negotiating techniques.