Hotel Cleanliness Supervisor: Lead Quality & Guest Service

W Hotels; Muscat; On-site; OMR 3,900 - 6,100; Full time

Job summary

W Hotels in Muscat, Oman seeks a diligent Housekeeping Supervisor to inspect guest rooms, public areas, and facilities after cleaning. You will run room status verifications, coordinate with Engineering, Front Office and Laundry, and assist management with staffing and training.

The role requires at least 1 year related experience and supervisory experience, with a focus on safety, quality standards, and guest satisfaction. A professional appearance and strong teamwork are essential.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of related work experience.
• Minimum 1 year of supervisory experience.

Responsibilities

• Inspect guestrooms and public areas to ensure quality standards.
• Coordinate housekeeping with Engineering, Front Office and Laundry.
• Assist management with hiring, training, scheduling, and coaching staff.
• Complete required paperwork and communicate changes in room assignments.

Skills

Supervisory experience

Customer service

Communication skills

Education

High school diploma or GED

Job description

W Hotels in Muscat, Oman seeks a diligent Housekeeping Supervisor to inspect guest rooms, public areas, and facilities after cleaning. You will run room status verifications, coordinate with Engineering, Front Office and Laundry, and assist management with staffing and training.

The role requires at least 1 year related experience and supervisory experience, with a focus on safety, quality standards, and guest satisfaction. A professional appearance and strong teamwork are essential.