Guest Experience Supervisor, Attractions Floor

SEVEN; As Sudiyah; On-site; OMR 6,700 - 10,000; Full time

Job summary

SEVEN is seeking a Shift Supervisor to manage floor operations and staff during assigned shifts, ensuring smooth operations and top guest service.

You will lead a team, monitor guest services, safety protocols, and equipment readiness, resolving issues promptly and upholding SEVEN's standards.

This role requires 3–5 years supervising guest-facing teams in hospitality or entertainment settings, with strong leadership and communication skills.

Qualifications

• 3-5 years of supervisory experience in a guest-facing environment.
• Strong leadership and communication skills.
• Ability to manage multiple tasks while maintaining high guest service standards.

Responsibilities

• Lead and manage the team on the assigned shift to ensure staff perform duties effectively and follow SEVEN standards.
• Assign tasks based on operational needs to ensure optimal coverage and service delivery.
• Provide on-the-spot training, guidance, and support to staff as needed.

Skills

Leadership

Guest service

Communication

Education

High school diploma or equivalent

Hospitality management certification (nice to have)

Job description

SEVEN is seeking a Shift Supervisor to manage floor operations and staff during assigned shifts, ensuring smooth operations and top guest service.

You will lead a team, monitor guest services, safety protocols, and equipment readiness, resolving issues promptly and upholding SEVEN's standards.

This role requires 3–5 years supervising guest-facing teams in hospitality or entertainment settings, with strong leadership and communication skills.