Guest Experience Lead - Food & Beverage

Millennium Hotels and Resorts MEA; Muscat; On-site; OMR 22,000 - 30,000; Full time

Job summary

A leading hospitality company in Muscat is seeking an F&B Ambassador to provide exceptional service in its food and beverage outlet. The successful candidate will create a warm atmosphere, welcome guests enthusiastically, and ensure timely order delivery. Responsibilities include showcasing menu offerings, handling guest inquiries, and upholding cleanliness standards. This role involves collaboration with the kitchen and F&B team to enhance guest satisfaction and promote special events. Ideal candidates should have strong communication skills and a passion for customer service.

Qualifications

• Ability to create a warm and inviting atmosphere and provide personalized service.
• In-depth knowledge of food and beverage options.
• Strong communication skills to handle guest inquiries and feedback.

Responsibilities

• Welcome guests warmly and provide attentive service.
• Maintain cleanliness and organization in the dining area.
• Promote loyalty programs and special events.

Job description

A leading hospitality company in Muscat is seeking an F&B Ambassador to provide exceptional service in its food and beverage outlet. The successful candidate will create a warm atmosphere, welcome guests enthusiastically, and ensure timely order delivery. Responsibilities include showcasing menu offerings, handling guest inquiries, and upholding cleanliness standards. This role involves collaboration with the kitchen and F&B team to enhance guest satisfaction and promote special events. Ideal candidates should have strong communication skills and a passion for customer service.