Guest Experience Host — Warm Welcomes & Seating

Aloft; Muscat; On-site; OMR 3,900 - 6,100; Full time

Job summary

Aloft Hotels in Muscat seeks a friendly hospitality professional to greet guests, manage party sizes, and seat guests at available tables. You will present menus, guide guests through dining areas, and ensure clean, well-set tables while maintaining service standards.

This role emphasizes teamwork, clear communication, and adherence to safety policies. You will help coordinate seating for groups with special needs, handle phones with proper etiquette, and uphold the brand’s professional,

Qualifications

• Education: High school diploma or GED.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Greet guests and determine party size; seat guests at clean tables.
• Guide guests, move furniture, and arrange seating for groups with special needs.
• Maintain clean work areas and ensure current, wrinkle-free menus.
• Follow safety policies and report accidents or unsafe conditions.
• Uphold professional appearance and confidentiality of company information.
• Answer phones with proper etiquette and speak clearly.
• Stand, sit, or walk for extended periods; lift up to 10 pounds.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High school diploma or GED

Job description

Aloft Hotels in Muscat seeks a friendly hospitality professional to greet guests, manage party sizes, and seat guests at available tables. You will present menus, guide guests through dining areas, and ensure clean, well-set tables while maintaining service standards.

This role emphasizes teamwork, clear communication, and adherence to safety policies. You will help coordinate seating for groups with special needs, handle phones with proper etiquette, and uphold the brand’s professional,