Guest Experience-Focused F&B Associate

Millennium Hotels and Resorts; Muscat; Sur place; OMR 4 500 - 7 800; Plein temps

Résumé du poste

Millennium Hotels and Resorts Oman is seeking an enthusiastic F&B Associate to deliver friendly, efficient service in our dining areas. You will take orders, serve meals and beverages, and maintain a clean, welcoming environment while coordinating with kitchen and F&B teams to ensure smooth operations.

You will upsell menu items, handle payments, follow hygiene standards, restock supplies, and contribute to guest satisfaction and the hotel's hospitality goals.

Qualifications

• Greet and welcome guests in a friendly and professional manner.
• Take customer orders, answer questions, and make menu recommendations.
• Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
• Serve meals and drinks in accordance with established standards and presentation guidelines.
• Handle guest inquiries, concerns, and requests promptly and courteously.
• Maintain a clean and organized dining area, including setting up tables and clearing dishes.
• Collaborate with kitchen and the F&B team to ensure smooth coordination of service.
• Upsell menu items and promote special promotions to enhance the guest experience.
• Process customer payments and handle cash transactions accurately.
• Follow hygiene and safety guidelines to ensure a clean and safe working environment.
• Assist in restocking and replenishing supplies as needed.
• Work collaboratively with team members to achieve overall F&B goals and guest satisfaction.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

Responsabilités

• Greet and welcome guests in a friendly and professional manner.
• Take customer orders, answer questions, and make menu recommendations.
• Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
• Serve meals and drinks in accordance with established standards and presentation guidelines.
• Handle guest inquiries, concerns, and requests promptly and courteously.
• Maintain a clean and organized dining area, including setting up tables and clearing dishes.
• Collaborate with kitchen and the F&B team to ensure smooth coordination of service.
• Upsell menu items and promote special promotions to enhance the guest experience.
• Process customer payments and handle cash transactions accurately.
• Follow hygiene and safety guidelines to ensure a clean and safe working environment.
• Assist in restocking and replenishing supplies as needed.
• Work collaboratively with team members to achieve overall F&B goals and guest satisfaction.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

Description du poste

Millennium Hotels and Resorts Oman is seeking an enthusiastic F&B Associate to deliver friendly, efficient service in our dining areas. You will take orders, serve meals and beverages, and maintain a clean, welcoming environment while coordinating with kitchen and F&B teams to ensure smooth operations.

You will upsell menu items, handle payments, follow hygiene standards, restock supplies, and contribute to guest satisfaction and the hotel's hospitality goals.