Director of Operations

Experience; Muscat; In loco; OMR 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

Marriott is seeking a Director of Operations for a luxury resort property in the GCC region. The role oversees Front Office, F&B, Recreation, Housekeeping, and Engineering to ensure brand standards and premier service.

The ideal candidate has a strong F&B background with proven operational leadership in a luxury setting, and GCC experience is essential for success in this market.

Competenze

• Experience leading luxury or upscale resort operations.
• Strong background in Food & Beverage is advantageous.
• Experience working in the GCC region is essential.

Mansioni

• Direct multi-department hotel operations including Front Office, F&B, Recreation, Housekeeping, and Engineering.
• Ensure Marriott brand standards and service excellence across all areas.
• Drive revenue growth and maximize departmental financial performance while maintaining positive owner relations.

Conoscenze

Leadership

Operational excellence

Guest satisfaction

Formazione

Hospitality management degree

Descrizione del lavoro

Functions as the strategic business leader of the property's Hotel Operations and reports directly to the General Manager. Areas of responsibility include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. The position works closely with department heads to develop and implement operational strategies, ensuring full execution of Marriott brand standards, service excellence, and key brand initiatives. The Director of Operations is responsible for ensuring that all hotel operations meet brand standards, exceed guest expectations, enhance employee engagement, drive revenue growth, and maximize departmental financial performance while maintaining positive owner relations. The role develops and implements property-wide strategies that deliver exceptional products and services, providing a strong return on investment.

Desired Candidate Profile

The ideal candidate must possess a strong Food & Beverage background with proven operational leadership experience. Previous resort experience is highly preferred, particularly within luxury or upscale resort environments. Experience working within the GCC region is essential, with a thorough understanding of regional market dynamics, guest preferences, and hospitality operations.

Additional Candidate Profile Requirement

You may also add under Candidate Profile : Strong Food & Beverage operational background with demonstrated success in leading multi-department hotel operations. Previous resort experience preferred. Minimum 3-5 years of senior operational leadership experience in the GCC hospitality market. Proven track record in driving guest satisfaction, employee engagement, financial performance, and owner relations. Marriott brand experience is an advantage. Pre-opening resort experience is highly desirable.