Director of Luxury Residence Operations

Four Seasons Hotels and Resorts; As Sudiyah; On-site; OMR 37,000 - 53,000; Full time

Benefits offered by this job

Housing and transportation

30 days vacation + holidays

Paid home leave tickets

Meals and uniform cleaning

Medical and life insurance

Worldwide complimentary room nights

Growth opportunities

Property benefits

Job summary

Four Seasons Resorts Amaala is seeking a Director of Residence to lead the Private Residence department, overseeing residential operations and ensuring exceptional service for homeowners and their guests. You will maintain Four Seasons standards, manage services and budgets, and ensure compliance with Saudi laws.

Responsibilities include leading the team, managing budgets, coordinating across departments, and safeguarding assets while delivering world-class luxury experiences at AMAALA’s private

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, Property Management, or related field.
• Significant leadership experience in luxury residential operations, property management, or luxury hospitality.
• Strong knowledge of residential operations, homeowner relations, budgeting, and financial management.
• Excellent leadership, communication, problem-solving, and interpersonal skills, with proficiency in English.

Responsibilities

• Lead the daily operations of the Private Residence department, ensuring consistent delivery of Four Seasons service standards.
• Build strong relationships with homeowners and residents, responding to requests and resolving concerns promptly.
• Recruit, lead, train, and develop the residential team, fostering accountability and service excellence.
• Prepare and manage operating budgets, monitor expenditure, and oversee financial reporting and cost control.
• Coordinate with Housekeeping, Engineering, Security, and others to maintain residences and common areas.
• Oversee service agreements and external providers, ensuring quality and contractual compliance.
• Develop and implement residential policies in line with Four Seasons standards and Saudi laws.
• Oversee preventive maintenance, inspections, and improvement plans to protect assets.
• Ensure health, safety, security, and emergency procedures across operations.
• Maintain accurate records and provide regular updates to senior management and homeowners.

Job description

Four Seasons Resorts Amaala is seeking a Director of Residence to lead the Private Residence department, overseeing residential operations and ensuring exceptional service for homeowners and their guests. You will maintain Four Seasons standards, manage services and budgets, and ensure compliance with Saudi laws.

Responsibilities include leading the team, managing budgets, coordinating across departments, and safeguarding assets while delivering world-class luxury experiences at AMAALA’s private