Digital Transformation Pre-Sales Engineer -Oman

Maseera; Muscat; On-site; OMR 12,000 - 24,000; Full time

Job summary

Zak Solutions for Computer Systems Muscat is seeking a Digital Transformation Pre-Sales Engineer to partner with clients in Oman, understanding business challenges and shaping transformation roadmaps. You will combine domain knowledge with technical insight to translate opportunities into concrete proposals.

In this role, you will design end-to-end solutions spanning ERP, ITSM, ECM, and automation, demonstrate capabilities, and support the sales team with compelling demonstrations.

Qualifications

• Bachelor’s degree in computer science, IT, or related field.
• 5+ years in pre-sales, solution architecture, or related roles.
• Strong knowledge of ERP, ITSM, ECM, and automation tools.
• Hands-on experience with AI, data analytics, and cloud technologies is a plus.
• Excellent English–Arabic communication.

Responsibilities

• Develop digital transformation roadmaps with clients.
• Design end-to-end solutions leveraging ERP, ITSM, ECM, and automation tools.
• Lead pre-sales engagements and demonstrations for prospects.
• Engage with C-level and IT leaders to articulate value and address concerns.
• Assist in crafting proposals, pricing, and business cases.
• Collaborate with sales, delivery, and product teams for seamless execution.

Skills

Digital transformation strategy

Pre-sales engagements

Stakeholder management

Presentation & negotiation

Cloud and AI awareness

Collaboration across teams

Customer-oriented mindset

English–Arabic bilingual

Education

Bachelor’s degree in computer science, information technology, or a related field

Tools

SAP

Oracle

IFS

Microsoft Dynamics

ServiceNow

BMC

OpenText

SharePoint

RPA / automation tools

Job description

Digital Transformation Pre-Sales Engineer -Oman

Zak Solutions for Computer Systems Muscat

• Digital Transformation Strategy: Work with clients to understand their business challenges and develop digital transformation roadmaps.
• Solution Design & Architecture: Design and propose end-to-end solutions leveraging ERP, ITSM, ECM, and automation tools, integrating them with cloud platforms and AI-driven technologies.
• Pre-Sales Engagements: Collaborate with sales teamsto analyze customer requirements, create compelling proposals, and conduct product demonstrations.
• Stakeholder Management: Engage with C-level executives, IT leaders, and business users to articulate value propositions and address concerns.
• Technical Expertise: Provide deep insights into ERP, ITSM, ECM, and automation solutions, showcasing how they optimize business processes.
• Proposal Development: Assist in crafting RFP/RFI responses, business cases, and pricing strategies to align with customer goals.
• Technology Evangelism: Stay updated on the latest digital transformation trends, cloud computing, AI, and data analytics, ensuring solutions remain innovative and competitive.
• Collaboration: Work closely with sales, delivery, and product teams to ensure seamless execution of proposed solutions.

Requirements:

• Bachelor’s degree in computer science, information technology, or a related field.
• 5+ years of experience in pre-sales, solution architecture, or related roles.
• Strong knowledge of ERP (SAP, Oracle, IFS, or Microsoft Dynamics), ITSM (ServiceNow, BMC, or equivalent), ECM (OpenText, SharePoint, or equivalent), and automation tools (RPA, workflow automation, etc.).
• Hands-on experience with AI, data analytics, and cloud technologies is a plus.
• Excellent presentation, communication, and negotiation skills in both technical and business contexts.
• Strong problem-solving abilities and a customer-oriented mindset.
• Excellent command of English–Arabic.
• From inside Oman.