Captain Waitress: Luxury Dining Lead (6‑Month Contract, Riyadh)

Siham International Trading Co.; Muscat; On-site; OMR 9,200 - 12,000; Full time

Benefits offered by this job

Visa (1 year)

Flights

Accommodation

Transportation allowance

Job summary

Captain Waitress position with Siham International Trading Co. in Riyadh, Saudi Arabia, offering a six-month seasonal contract. Responsibilities include leading a service section, delivering personalised dining experiences, and mentoring junior staff.

Visa, flights, basic salary, accommodation and transport are provided by the company. Ideal candidates have 1–3 years of premium dining experience, fluent English, and strong upselling abilities.

Qualifications

• 1-3 years' experience as a Waitress / Senior Waitress / Captain Waitress in a premium restaurant, luxury hotel, or fine-dining restaurant.
• Fluent in English with excellent verbal communication skills.
• Impeccable personal presentation and professional demeanor.

Responsibilities

• Deliver exceptional, personalised table service in accordance with the restaurant's service standards.
• Take ownership of a designated dining section, ensuring smooth and efficient service throughout each shift.
• Welcome guests at the table, introduce yourself, and create a warm and engaging dining experience.
• Present the menu confidently, explaining dishes, ingredients, preparation methods, and daily specials.
• Provide expert recommendations based on guest preferences, dietary requirements, and allergies.
• Upsell premium menu items, signature beverages, desserts, and chef's specials.
• Accurately take food and beverage orders and enter them into the POS system.
• Coordinate with the kitchen and bar teams to ensure orders are prepared and served accurately and within service standards.
• Monitor guest satisfaction throughout the dining experience, anticipating needs and responding promptly to requests.
• Resolve guest concerns professionally and elevate solutions to management where appropriate.
• Lead and support waiters and food runners within your section.
• Assist in training, coaching, and mentoring junior front-of-house team members.
• Ensure tables are properly set, maintained, and reset in accordance with restaurant standards.
• Process guest bills accurately and efficiently, ensuring a seamless payment experience.
• Maintain comprehensive knowledge of all food, beverage, and promotional offerings, including allergens and dietary requirements.
• Ensure compliance with food safety, hygiene, and health and safety standards.
• Maintain impeccable grooming, professionalism, and presentation while representing the Little Krazy brand.

Skills

Fluent English

Seasoned hospitality

Guest focus

Job description

Captain Waitress position with Siham International Trading Co. in Riyadh, Saudi Arabia, offering a six-month seasonal contract. Responsibilities include leading a service section, delivering personalised dining experiences, and mentoring junior staff.

Visa, flights, basic salary, accommodation and transport are provided by the company. Ideal candidates have 1–3 years of premium dining experience, fluent English, and strong upselling abilities.