Business Development Manager

Aramex; Muscat; On-site; OMR 12,000 - 23,000; Full time

Job summary

Aramex is seeking a Business Development Manager in Oman to drive revenue growth for Freight products by acquiring new customers, regaining inactive accounts, and expanding relationships with existing clients.

You will generate and nurture leads, analyze customer objectives, and present strategic solutions that deliver measurable business value. Travel may be required to meet clients and participate in industry events.

Qualifications

• Bachelor's degree in business or related field.
• Minimum 3 years of relevant sales experience in freight/shipping.
• Proven track record of meeting sales targets.
• Fluency in English; other languages a plus.

Responsibilities

• Generate and nurture leads with vertical/field marketing support.
• Cultivate leads within assigned geographies using a value-based approach.
• Manage and expand existing relationships to drive revenue growth.
• Understand customers' objectives and translate into Aramex opportunities.
• Present solutions showing business value and alignment with goals.
• Develop relationships with key contacts to maximize leverage.
• Collaborate with solutions group to define innovative offerings.
• Work with account managers for a seamless customer experience.
• Execute all sales process steps and update CRM with customer data.
• Network with industry peers and affiliates to stay informed.

Skills

Business acumen

Sales skills

Communication

Presentation skills

Customer-centric

CRM proficiency

Analytical skills

Travel readiness

English fluency

Stakeholder management

Education

Bachelor's degree in business or related field

Tools

CRM software

Job description

As a Business Development Manager at Aramex, your primary objective is to drive substantial financial growth by acquiring new customers for Freight product, regaining inactive accounts, and expanding relationships with existing ones. By understanding customer requirements and aligning them with Aramex solutions, you will play a crucial role in achieving targeted revenue growth and enhancing customer satisfaction.

Job Description

• Generate and nurture leads in coordination with vertical marketing and field marketing activities to drive targeted revenue growth.
• Cultivate and nurture leads within assigned geographies, leveraging a value-based approach to create opportunities.
• Manage and expand existing business relationships to generate sustainable revenue growth, including exploring additional regions and products.
• Understand and analyze customers' business objectives to act as a consultant, translating their strategies into valuable opportunities for Aramex.
• Present solutions to customers, demonstrating business value and alignment with their goals.
• Identify and develop relationships with key contacts within targeted customer organizations to maximize leverage for Aramex.
• Collaborate with the solutions group to define innovative solutions that address customer needs and add value to their business operations.
• Work closely with account managers to ensure a seamless customer experience and maximize customer satisfaction.
• Perform all aspects of the sales process and update customer information using CRM systems.
• Network with industry professionals and internal affiliates to share best practices and stay informed about industry trends, marketing, and sales strategies.

Job Requirements - Experience and Education

• Bachelor's degree in business or a related field.
• Minimum 3 years of relevant working sales experience, preferably in the freight forwarding and shipping industry.
• Proven track record of achieving organizational and personal sales objectives, demonstrating a results-oriented approach.
• Strong business acumen and industry knowledge to effectively understand and address customer needs.
• Strong customer-centric mindset, focused on delivering value and exceeding customer expectations.
• Excellent communication and presentation skills to effectively convey value propositions and build rapport with customers.
• Proficiency in working with global and local leaders to develop short and long-term goals specific to the commercial organization.
• Fluency in English, additional language skills are a plus.

Additional Requirements:

• Demonstrated ability to develop and execute comprehensive business development strategies to achieve revenue targets and expand market presence.
• Extensive experience in building and maintaining strong relationships with clients and internal stakeholders.
• Advanced analytical skills with the ability to analyze market trends, identify opportunities, and develop strategies to capitalize on emerging trends.
• Proficiency in using CRM systems and other sales tools to manage leads, track progress, and generate reports.
• Willingness to travel domestically as needed to meet with clients, attend industry events, and participate in business meetings.
• Thorough understanding of financial principles and ability to analyze and interpret financial data to support business decisions.
• Knowledge of regulatory requirements and industry standards in the logistics and shipping sector.
• Commitment to upholding Aramex's values of integrity, excellence, and customer focus in all business dealings.