Business Analyst

Goodman Masson Muscat; Oman; On-site; OMR 1,200 - 1,700; Full time

Job summary

Goodman Masson Muscat is seeking two Business Analysts to support a new financial markets infrastructure project in Oman, launching in 2027. You'll be central to documentation, process mapping, and leveraging AI tools to enhance efficiency.

The ideal candidates will have experience in regulated industries, strong documentation skills, and proficiency in using AI tools like Claude.

Qualifications

• At least three years in a business analyst or documentation-heavy role in regulated industries.
• Strong process mapping and documentation skills.
• Fast learner with the ability to absorb domain knowledge quickly.
• Experience with Claude or similar AI tools.

Responsibilities

• Produce and maintain the programme’s delivery documentation.
• Drive documentation consistency and support project management.
• Identify AI opportunities to streamline processes.
• Map current and target-state processes.

Skills

Process mapping

Documentation skills

Fluent in English

AI proficiency

Tools

Microsoft Office

Visio

Lucidchart

Miro

Job description

The opportunity: A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is being built from scratch, set to go live in 2027, and is designed to operate as a regulated financial market infrastructure from day one.

We are hiring two Business Analysts to sit at the engine room of the programme. The programme operates as a highly AI‑leveraged programme office, with Claude adopted as the standard productivity tool.

Responsibilities

• Produce, structure, and maintain the programme’s delivery documentation: process maps, workflow diagrams, design documents, decision logs, operational procedures, runbook drafts, training materials, and papers.
• Drive consistency of documentation across the programme: common templates, terminology, structure, and version control.
• Operate as a skilled user of Claude: prompt effectively, iterate, refine, and treat AI output as a first draft to be improved.
• Identify opportunities to use AI to compress effort across the programme, such as generating test plans from design documents or training material from runbooks.
• Map current‑state and target‑state processes across the operating model in collaboration with the Product Owner, Operations Lead, Head of Operations Control, and other business owners.
• Maintain the programme RAID log; support the Project Manager on plan maintenance, dependency tracking, and status reporting.
• Generate test artefacts from upstream design documentation: test plans, test cases, test data requirements, and traceability matrices.
• Absorb domain knowledge actively: how a CSD works, how settlement happens, how registry is maintained, how corporate actions flow, and what the regulator requires.

Qualifications

• At least three years in a business analyst, process analyst, or documentation‑heavy role, ideally in financial services or another regulated industry.
• Strong process mapping and documentation skills: able to translate verbal discussion into clear, structured written output.
• Fast learner: able to absorb new domain knowledge quickly and use it accurately.
• High proficiency in Microsoft Office and standard process‑mapping tools (Visio, Lucidchart, Miro, or equivalent).
• Fluent in English.
• Demonstrable, hands‑on fluency with Claude or equivalent large language models as a productivity multiplier in real work. Candidates should be able to describe specific examples.
• Candidates without prior Claude experience but with strong evidence of fast AI adoption will be considered.
• Exposure to financial market infrastructure or capital markets and post‑trade processes is an advantage.
• Experience producing documentation subject to regulatory inspection or external audit is an advantage.