Senior Business Analyst

NTG; Muscat; On-site; OMR 40,000 - 60,000; Full time

Job summary

NTG is seeking a Senior Business Analyst to work on-site in Muscat, converting complex government requirements into actionable specifications. This role involves eliciting, analyzing, and documenting requirements from various government entities, ensuring that teams can build effective solutions.

The ideal candidate will bridge the gap between business and engineering, possess a Bachelor's degree or higher, and have strong facilitation skills. Fluent English is required, and knowledge of Arabic is advantageous.

Qualifications

• Experience as a senior business analyst in complex software projects.
• Proven skills in elicitation and facilitation with stakeholders.
• Strong ability to model and map processes clearly.

Responsibilities

• Elicit and document requirements from various stakeholders.
• Map current and future state processes efficiently.
• Translate business needs into clear user stories and acceptance criteria.

Skills

Elicitation skills

Facilitation skills

Process modeling

Requirements documentation

Stakeholder management

Risk analysis

Education

Bachelor's degree or higher in a relevant field

Job description

Turn the messy reality of government processes into clear, build‑ready requirements, the bridge between what entities need and what engineers build. RQMNA turns complex government and enterprise needs into sovereign platforms that millions of people use.

We are hiring a Senior Business Analyst, on site in Muscat, to translate national platform requirements into something teams can build.

What you’ll do

Elicit what entities really need, map the processes, and turn it into clear, build‑ready requirements.

Key Responsibilities

• Elicit, analyze, and document requirements from many government entities and stakeholders
• Map current state and future state processes, and model them clearly, for example in BPMN
• Translate business needs into clear requirements, user stories, and acceptance criteria
• Facilitate workshops, and resolve conflicting requirements into one coherent picture
• Run gap, impact, and feasibility analysis, and surface risks and dependencies early
• Maintain requirements traceability from need through to delivered feature
• Partner with product, architecture, and engineering, and support user acceptance testing
• Validate that delivered solutions actually meet the requirements, and close the loop

What makes you a fit

• You have been the senior business analyst on complex software, and your specs got built
• You are excellent at elicitation and facilitation, and you draw out what stakeholders actually need
• You model and map processes clearly, and you write crisp, unambiguous requirements
• You bridge business and engineering, and both sides trust your translation
• You turn conflicting, messy demands into one ordered, agreed picture
• You hold a Bachelor’s or higher in a relevant field; business analysis certifications are a plus
• You are rigorous about traceability, and nothing important falls through the cracks
• Bonus points for government, public sector, or regulated process work
• Fluent English required; Arabic is a valuable advantage

If you turn government complexity into requirements teams can build, do it here. Apply.