Workshop Operations Lead

Keith Andrews

Christchurch

On-site

NZD 70,000 - 90,000

Full time

4 days ago
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Job summary

Keith Andrews in Christchurch, NZ, is seeking an experienced Workshop Controller to oversee the day-to-day coordination of our busy workshop operations. Working with Foremen, Service Advisors, Technicians and Parts to ensure work is scheduled efficiently, completed to a high standard, and delivered on time.

This leadership role focuses on maximising productivity, workshop performance and customer satisfaction, with responsibilities spanning workflow, utilisation, safety and quality.

Qualifications

  • Previous experience as a Workshop Controller, Foreman or senior workshop leader.
  • Strong automotive service and workshop knowledge.
  • Excellent organisational and planning skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong communication and leadership capabilities.
  • Customer-focused with a commitment to quality and safety.

Responsibilities

  • Coordinate daily workshop workflow and job allocation.
  • Support Workshop Foremen to maximise technician utilisation and productivity.
  • Monitor workshop loading, work in progress, and repair completion times.
  • Prioritise customer repairs, warranty work, and urgent jobs.
  • Liaise with Service Advisors, Technicians and Parts to keep jobs moving efficiently.
  • Drive workshop performance, labour recovery and utilisation targets.
  • Ensure work is completed safely, accurately and to manufacturer standards.
  • Promote a strong "fix it right the first time" culture.
  • Assist with reporting, documentation and workshop administration.

Job description

Keith Andrews in Christchurch, NZ, is seeking an experienced Workshop Controller to oversee the day-to-day coordination of our busy workshop operations. Working with Foremen, Service Advisors, Technicians and Parts to ensure work is scheduled efficiently, completed to a high standard, and delivered on time.

This leadership role focuses on maximising productivity, workshop performance and customer satisfaction, with responsibilities spanning workflow, utilisation, safety and quality.

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