Workshop Controller

Keith Andrews

Christchurch

On-site

NZD 70,000 - 90,000

Full time

4 days ago
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Job summary

Keith Andrews in Christchurch, NZ, is seeking an experienced Workshop Controller to oversee the day-to-day coordination of our busy workshop operations. Working with Foremen, Service Advisors, Technicians and Parts to ensure work is scheduled efficiently, completed to a high standard, and delivered on time.

This leadership role focuses on maximising productivity, workshop performance and customer satisfaction, with responsibilities spanning workflow, utilisation, safety and quality.

Qualifications

  • Previous experience as a Workshop Controller, Foreman or senior workshop leader.
  • Strong automotive service and workshop knowledge.
  • Excellent organisational and planning skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong communication and leadership capabilities.
  • Customer-focused with a commitment to quality and safety.

Responsibilities

  • Coordinate daily workshop workflow and job allocation.
  • Support Workshop Foremen to maximise technician utilisation and productivity.
  • Monitor workshop loading, work in progress, and repair completion times.
  • Prioritise customer repairs, warranty work, and urgent jobs.
  • Liaise with Service Advisors, Technicians and Parts to keep jobs moving efficiently.
  • Drive workshop performance, labour recovery and utilisation targets.
  • Ensure work is completed safely, accurately and to manufacturer standards.
  • Promote a strong "fix it right the first time" culture.
  • Assist with reporting, documentation and workshop administration.

Job description

Lead the Flow. Drive Performance. Deliver Results.

We're looking for an experienced Workshop Controller to oversee the day-to-day coordination of our busy workshop operations. Working closely with our Foremen, Service Advisors, Technicians and Parts team, you'll ensure work is scheduled efficiently, completed to a high standard, and delivered on time.

This is a key leadership role focused on maximising productivity, workshop performance, and customer satisfaction.

Key Responsibilities
  • Coordinate daily workshop workflow and job allocation.
  • Support Workshop Foremen to maximise technician utilisation and productivity.
  • Monitor workshop loading, work in progress, and repair completion times.
  • Prioritise customer repairs, warranty work, and urgent jobs.
  • Liaise with Service Advisors, Technicians and Parts to keep jobs moving efficiently.
  • Drive workshop performance, labour recovery and utilisation targets.
  • Ensure work is completed safely, accurately and to manufacturer standards.
  • Promote a strong "fix it right the first time" culture.
  • Assist with reporting, documentation and workshop administration.
About You
  • Previous experience as a Workshop Controller, Foreman or senior workshop leader.
  • Strong automotive service and workshop knowledge.
  • Excellent organisational and planning skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong communication and leadership capabilities.
  • Customer-focused with a commitment to quality and safety.
Why Join Us?
  • Competitive salary package based on experience
  • Supportive and professional team environment.
  • Ongoing training and career development.
  • Opportunity to make a real impact on workshop performance and customer experience.
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