Workforce Planning Specialist

JobSpace; Auckland; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Hato Hone St John is seeking a data-driven workforce planning professional to coordinate clinical education delivery, roster management and capacity planning on a national level. This 12-month fixed-term role offers hybrid work arrangements and will be based in Auckland or Christchurch where possible.

You will combine people, systems and operational priorities to improve efficiency, manage complex rostering, analyse data and build strong stakeholder relationships across Hato Hone St John.

Qualifications

• Proven experience using data, reporting and workforce systems to drive efficiency and productivity.
• Strong rostering and resource planning experience with planning, organisational and decision-making skills.
• Proficient in AI tools, MS Office and business applications, with strong analytical and reporting skills.

Responsibilities

• Support effective workforce management through accurate data entry, analysis, roster coordination and performance monitoring.
• Lead the national workforce planning consolidation project, aligning Clinical Education Delivery rosters across the motu.
• Manage the national course delivery calendar and educator/CSO deployment schedules.
• Analyse workforce capacity, availability and demand to identify gaps and optimise scheduling, reducing reliance on reactive or ad hoc coverage.
• Develop and maintain workforce utilisation dashboards and reporting to support informed decision-making and operational performance.
• Provide workforce analysis and reporting, including ATP compliance, CSO establishment planning and course capacity.
• Work collaboratively with Clinical Practice, Payroll, HR and other stakeholders to identify efficiencies and support strategic priorities.
• Lead and contribute to projects that improve Clinical Education Delivery efficiency and effectiveness.

Skills

Data-driven

Rostering

AI tools

MS Office

Analytics

Communication

Te Tiriti Waitangi

Tools

Workforce systems

Reporting tools

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Hato Hone St John has been serving New Zealanders since 1885. Today, we have nearly 12,000 kaimahi working across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through health education, access and monitoring, we make a life-changing difference every day.

Reporting to the Clinical Education Delivery Manager, you will support the national coordination and optimisation of clinical education delivery, ensuring rosters and clinical delivery capacity are planned and managed effectively across the organisation.

In this role, you will:

• Support effective workforce management through accurate data entry, analysis, roster coordination and performance monitoring.
• Lead the national workforce planning consolidation project, aligning Clinical Education Delivery rosters across the motu.
• Manage the national course delivery calendar and educator/CSO deployment schedules.
• Analyse workforce capacity, availability and demand to identify gaps and optimise scheduling, reducing reliance on reactive or ad hoc coverage.
• Develop and maintain workforce utilisation dashboards and reporting to support informed decision-making and operational performance.
• Provide workforce analysis and reporting, including ATP compliance, CSO establishment planning and course capacity.
• Work collaboratively with Clinical Practice, Payroll, HR and other stakeholders to identify efficiencies and support strategic priorities.
• Lead and contribute to projects that improve Clinical Education Delivery efficiency and effectiveness.

This is a 12-month fixed-term position, working 40 hours per week. This is a hybrid role and will ideally be based in Auckland or Christchurch, however, other locations may be considered.

You’ll be a data-driven workforce planning professional who can bring together people, systems and operational priorities to improve efficiency and service delivery. You’ll be confident managing complex rostering and workforce planning, analysing data and building strong relationships across Hato Hone St John.

To be successful in this role, you will have:

• Proven experience using data, reporting and workforce systems to drive efficiency and productivity.
• Strong rostering and resource planning experience, with excellent planning, organisational and decision-making skills.
• Proficient in AI tools, MS Office and business applications, with strong analytical and reporting skills.
• Strong communication and interpersonal skills, with a systems-thinking and results-focused approach.
• Experience in health, emergency services, education/training or Hato Hone St John would be beneficial.
• An understanding and appreciation of Te Tiriti o Waitangi and its application within Hato Hone St John and health-care environments.

For further information please contact Tanya Jeffery, Senior Recruitment Advisor on 09 526 0528 ext: 8793 or *************@stjohn.org.nz for a confidential discussion.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.