Workforce Planning Specialist

St John International; Auckland; Hybrid; NZD 90,000 - 130,000; Full time

Job summary

Hato Hone St John is seeking a data-driven Workforce Planning professional to coordinate and optimise clinical education delivery across Aotearoa. You will manage rosters, capacity planning and analytics to support efficient scheduling and service delivery.

This 12-month fixed-term role offers a hybrid work arrangement, based in Auckland or Christchurch, with potential for other locations. Collaboration with Payroll, HR and Clinical Practice is essential to drive efficiencies and strategic

Qualifications

• Proven experience using data, reporting and workforce systems to drive efficiency and productivity.
• Strong rostering and resource planning experience with planning, organisational and decision-making skills.
• Proficient in AI tools, MS Office and business applications, with strong analytical and reporting skills.

Responsibilities

• Support workforce management through accurate data entry, analysis, roster coordination and performance monitoring.
• Lead national workforce planning consolidation across the organisation.
• Manage the national course delivery calendar and educator/CSO deployment schedules.
• Analyse capacity, availability and demand to identify gaps and optimise scheduling.
• Develop workforce utilisation dashboards and reporting to support decision-making.
• Provide workforce analysis including ATP compliance and course capacity planning.
• Collaborate with Clinical Practice, Payroll, HR and other stakeholders to identify efficiencies.
• Lead projects to improve Clinical Education Delivery efficiency.

Skills

Data-driven

Workforce planning

Rostering

Analytical skills

Stakeholder engagement

Data reporting

Tools

MS Office

AI tools

Job description

Hato Hone St John has been serving New Zealanders since 1885. Today, we have nearly 12,000 kaimahi working across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through health education, access and monitoring, we make a life-changing difference every day.

Job Description

Reporting to the Clinical Education Delivery Manager, you will support the national coordination and optimisation of clinical education delivery, ensuring rosters and clinical delivery capacity are planned and managed effectively across the organisation.

In this role, you will:

• Support effective workforce management through accurate data entry, analysis, roster coordination and performance monitoring.
• Lead the national workforce planning consolidation project, aligning Clinical Education Delivery rosters across the motu.
• Manage the national course delivery calendar and educator/CSO deployment schedules.
• Analyse workforce capacity, availability and demand to identify gaps and optimise scheduling, reducing reliance on reactive or ad hoc coverage.
• Develop and maintain workforce utilisation dashboards and reporting to support informed decision-making and operational performance.
• Provide workforce analysis and reporting, including ATP compliance, CSO establishment planning and course capacity.
• Work collaboratively with Clinical Practice, Payroll, HR and other stakeholders to identify efficiencies and support strategic priorities.
• Lead and contribute to projects that improve Clinical Education Delivery efficiency and effectiveness.

This is a 12-month fixed-term position, working 40 hours per week. This is a hybrid role and will ideally be based in Auckland or Christchurch, however, other locations may be considered.

Qualifications

Ko wai koe - About you:

You’ll be a data-driven workforce planning professional who can bring together people, systems and operational priorities to improve efficiency and service delivery. You’ll be confident managing complex rostering and workforce planning, analysing data and building strong relationships across Hato Hone St John.

To be successful in this role, you will have:

• Proven experience using data, reporting and workforce systems to drive efficiency and productivity.
• Strong rostering and resource planning experience, with excellent planning, organisational and decision-making skills.
• Proficient in AI tools, MS Office and business applications, with strong analytical and reporting skills.
• Strong communication and interpersonal skills, with a systems-thinking and results-focused approach.
• Experience in health, emergency services, education/training or Hato Hone St John would be beneficial.
• An understanding and appreciation of Te Tiriti o Waitangi and its application within Hato Hone St John and health-care environments.

Additional Information

For further information please contact Tanya Jeffery, Senior Recruitment Advisor on 09 526 0528 ext: 8793 or [email protected] for a confidential discussion.

Please note: all appointments are subject to satisfactory completion of pre-employment checks including, but not limited to, physical assessment,psychometric assessment, police vetting, health check, and reference checks. For clinical operations roles where you are required to drive, you will be required to meet Hato Hone St JohnMedical Standards for Driving

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, andwe’recommitted to creating a workplace where everyone belongs.

If youneed accommodations foraccessibility,please reach out to the recruiter listedforequitableparticipation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.