Whānau Support Facilitator

HealthCare NZ; Christchurch; Hybrid; NZD 60,000 - 85,000; Full time

Job summary

NZCL in Christchurch is seeking a Whānau Support Facilitator to lead a team of Support Workers and co-create plans with people with disabilities and their whānau. You will apply Enabling Good Lives principles, build relationships with diverse stakeholders, and ensure services align with individual goals.

The role requires strong communication, leadership, time management and experience in disability, mental health, or education sectors; a full NZ drivers’ licence is essential, with a

Qualifications

• Proven leadership of a team delivering disability support services.
• Strong communication skills with diverse stakeholders.
• Experience in disability, mental health or education sectors.
• Full, clean NZ driver’s licence is essential.

Responsibilities

• Lead a team of Support Workers to deliver planned outcomes.
• Develop and maintain relationships with people supported and whānau.
• Co-create support plans and balance goals with organisational needs.
• Coordinate rostering and budget considerations for services.
• Apply Enabling Good Lives principles in service delivery.

Skills

Leadership

Communication

Disability sector experience

Driver's license

Tools

Rostering systems

Budget management

Job description

NZCL is an organisation dedicated to supporting people with disabilities in New Zealand. Our Disability Support Services reflect our belief that all New Zealanders deserve to live fully, have equal opportunities, and achieve their ambitions. Our values of respect support and excellence are central to everything we do at NZCL. They shape and drive our behaviour along with our relationships with colleagues, partners, stakeholders and of course the people we support and their whānau.

You can be part of our team to enable people with a disability to live a life of choice, freedom and independence. NZCL provides a diverse range of support services for people with disability and their whānau. Join us and discover a rewarding and fulfilling role that can make a difference in someone's life and lead to a lifelong career.

We are committed to ensuring our services are delivered to Māori in a manner that recognises and respects Māori values and beliefs. As an organisation we recognise our obligation to Te Tiriti o Waitangi and acknowledge Māori as tangata whenua who have unique values, social structures and worldviews.

We work with a range of partners in local and central Government, public and private sector agencies and community groups to advise on delivering effective and efficient disability support now and in the future.

As the Whānau Support Facilitator, you are responsible for providing support to people with disabilities, and their whānau, to live independent lives. You will do this by developing and maintaining effective and successful relationships with them and their support network and co-creating plans for achieving the outcomes that are important to them. You will lead a team of Support Workers to deliver successful outcomes against those agreed plans.

To be successful in this role you will thrivea customer-centric environment. You'll bring unmatched positivity and enthusiasm to the position, with the people we support at the centre of everything you do. You'll be a natural communicator with a real drive to connect, promote and engage across a number of different stakeholders. You'll get a kick out of listening and understanding people with a solution focused approach.

Responsibilities include:

• Applying the Enabling Good Lives philosophy and principles to the provision of services that you lead
• Building and maintaining an engaged, cohesive and high performing team across the services you lead
• Meeting with the person we support and their whānau to understand their life, ambitions, and expectations of their support and services to be provided
• Negotiatingthe details of the support plan - the who, what,where,how and why - with the person we support and their whānau in a way that balances theorganisation'sconstraints with the requirements and expectations of the person we support
• Ensuring robust service agreements, that balance people's goals & needs with organisational risk, are in place for all support arrangements.
• Working collaboratively with the Service Centre to ensure rostering requirements from the support plans, including capability required, meet the needs of each person we support and their family/whanau
• Proven experience working within disability, mental health or education with a good understanding of the sector
• Strong communication skills, including written communications, with the ability to adaptfor different stakeholders
• Leadership experience, a passion and expertise for developing skills in others
• Proven ability to work with people with intellectual disability,Autism Spectrum Disorder(ASD), Fetal Alcohol SpectrumDisorder(FASD), ideally with some practical experience in working with those who display behaviourothers' find challenging
• Understanding of the enabling good lives principles
• Impeccable time management and administrative abilities- experience of rostering and/or budget management experience an advantage
• A professional, passionate attitude and you valueconstant training, guidance andteamwork
• A full, clean NZ drivers' licence

Why Us |He aha aimatou?

At NZCL, we're passionate about creating an inclusive workplace that promotes and values diversity, reflecting the communities we serve. As anorganisationwerecogniseour obligation toTeTiritio Waitangi and acknowledgeMāoriastangatawhenua who have unique values, social structures, and worldviews.

Location(s) Christchurch branch area

Expertise Disability Support

Job level(s) 1 - 3 years of experience, 3 - 5 years of experience, 5 - 7 years of experience, 7 + years of experience