Intensive Reintegration Facilitator

New Zealand Health Group; Palmerston North; On-site; NZD 55,000 - 70,000; Full time

Job summary

NZCL is seeking an Intensive Reintegration Facilitator to support whaiora with complex needs in the New Plymouth and Palmerston North regions. The role focuses on developing independent living skills, budgeting, cooking, appointments, and household management while promoting inclusion and community participation.

You will work both independently and with a team, using trauma-informed, strengths-based, and te ao Māori approaches.

Responsibilities

• Supporting whaiora to develop and maintain independent living skills
• Supporting daily living activities, including budgeting, cooking, appointments and household management
• Developing individualised support plans based on each whaiora’s needs, strengths and goals
• Promoting social inclusion, community participation and meaningful activities
• Supporting whaiora with complex needs and challenging behaviours
• Managing interpersonal conflict, maintaining clear professional boundaries and supporting safe living environments
• Working collaboratively with Corrections, Probation Officers, Mental Health Services, Social Workers and other external agencies
• Maintaining accurate case notes, incident reports, support plans and other whaiora documentation
• Applying trauma-informed, strengths-based and culturally responsive approaches, including te ao Māori perspectives
• Communicating effectively with whaiora, whānau, colleagues and external stakeholders
• Experience working with whaiora with complex needs and challenging behaviours
• Experience within supported accommodation, residential services, community support or social services
• Experience working collaboratively with Corrections, Probation Officers, Mental Health Services, Social Workers and other external agencies
• Experience managing interpersonal conflict, setting clear boundaries and maintaining safe living environments
• Experience maintaining accurate case notes, incident reports, support plans and other whaiora documentation
• Experience applying trauma-informed, strengths-based and culturally responsive approaches
• Strong communication and relationship-building skills when working with whaiora, whānau, colleagues and external stakeholders
• The ability to work both independently and collaboratively as part of a wider team
• Flexibility to work rostered days, including weekend work

Job description

• Opportunity to make a difference in your community
• Work alongside a supportive, passionate team
• Respectful Culture + Career Development Opportunities
• Permanent, Full Time | 40 hours per week

Who are we | Ko wai mātou

NZCL is dedicated to supporting people to live meaningful and independent lives. Our Disability Support Services reflect our belief that all New Zealanders deserve to live fully, have equal opportunities, and achieve their ambitions.

We provide a diverse range of support services for people and their whānau. Join us and discover a rewarding and fulfilling role that can make a difference in someone’s life and lead to a lifelong career.

We are committed to Te Tiriti o Waitangi and delivering services in a way that recognises and respects Māori values and worldviews.

We have an exciting opportunity for an Intensive Reintegration Facilitator to join our team.

This is a permanent, full-time, community-based role working across the New Plymouth and Palmerston North areas.

You will support whaiora with complex needs to develop and maintain independent living skills and achieve their individual goals. This includes supporting daily living activities such as budgeting, cooking, appointments and household management, while helping whaiora build confidence, independence and meaningful connections within their communities.

You will develop individualised support plans based on each whaiora’s needs, strengths and goals and promote social inclusion, community participation and meaningful activities. You will work from a strengths-based, trauma-informed and culturally responsive approach, incorporating te ao Māori perspectives into your practice.

The role works both independently and collaboratively with colleagues, whānau and external agencies to provide safe, consistent and person-centred support.

• Supporting whaiora to develop and maintain independent living skills
• Supporting daily living activities, including budgeting, cooking, appointments and household management
• Developing individualised support plans based on each whaiora’s needs, strengths and goals
• Promoting social inclusion, community participation and meaningful activities
• Supporting whaiora with complex needs and challenging behaviours
• Managing interpersonal conflict, maintaining clear professional boundaries and supporting safe living environments
• Working collaboratively with Corrections, Probation Officers, Mental Health Services, Social Workers and other external agencies
• Maintaining accurate case notes, incident reports, support plans and other whaiora documentation
• Applying trauma-informed, strengths-based and culturally responsive approaches, including te ao Māori perspectives
• Communicating effectively with whaiora, whānau, colleagues and external stakeholders
• Experience working with whaiora with complex needs and challenging behaviours
• Experience within supported accommodation, residential services, community support or social services
• Experience working collaboratively with Corrections, Probation Officers, Mental Health Services, Social Workers and other external agencies
• Experience managing interpersonal conflict, setting clear boundaries and maintaining safe living environments
• Experience maintaining accurate case notes, incident reports, support plans and other whaiora documentation
• Experience applying trauma-informed, strengths-based and culturally responsive approaches
• Strong communication and relationship-building skills when working with whaiora, whānau, colleagues and external stakeholders
• The ability to work both independently and collaboratively as part of a wider team
• Flexibility to work rostered days, including weekend work

At NZCL, we are committed to creating an inclusive and supportive workplace that reflects the communities we serve.

This role offers the opportunity to:

• Make a tangible difference in people’s lives
• Work within a highly collaborative and purpose-driven team
• Develop your career within a growing national organisation
• Support whaiora with complex needs to build independence and participate meaningfully within their communities

Applicants must be a New Zealand Resident/Citizen or hold a valid NZ work visa.

Location(s) Palmerston North branch area

Closes on 27 Nov 2026 17:00

Expertise Psychology, Rehabilitation, Mental Health, Social Work, Mental Health & Wellness, Vocational

Job level(s) 0 - 1 year of experience, 1 - 3 years of experience, 3 - 5 years of experience