Wētā Workshop Unleashed - Auckland - Casual Hosts/Tour Guides Wanted

WETA Gameshop; Auckland; On-site; NZD 31,000 - 43,000; Full time

Job summary

Wētā Workshop Unleashed in Auckland is seeking friendly hosts to welcome guests into the creative world of film effects and fantasy. The role is casual on-call, requiring availability across busy summer hours and weekends. We provide great training—fully paid.

You will deliver the 90-minute guided experiences, assist with tickets at the Wētā Cave retail area, and share your enthusiasm for movies and props to inspire guests. Shortlisted candidates may be asked to complete a short video interview.

Qualifications

• Previous host, retail/sales, guiding or guest service/hospitality experience
• A passion for movies, visual effects, graphics and novels
• An upbeat, enthusiastic outlook and commitment to providing an excellent customer experience

Responsibilities

• Welcoming them with passion and gusto!
• Bringing the World of Unleashed to life by delivering 90min guided experiences
• Taking guests through an immersive and creative experience
• The Hosts are also part of our Wētā Cave retail team, selling and processing tickets, and inspiring guests to start a collection of their own by sharing their enthusiasm, in-depth product knowledge, and sales focus, creating a retail experience like no other.

Job description

A global award-winning experience

Wētā Workshop Unleashed is internationally recognised for excellence in visitor attractions. The 90-minute wildly imaginative film fx experience invites guests of all ages on a thrilling journey through the worlds of horror, sci-fi, and fantasy in the making.

The onsite Wētā Cave retail store is a cavern of creativity in its own right! Guests are greeted by giant trolls on arrival and can purchase all kinds of props, merchandise and collectibles.

Unleashing creative lunacy upon the world

We’re looking for outgoing, down-to-earth, and enthusiastic crew members with a passion for storytelling to help us through the busy summer month.

As the awesomely approachable face of Unleashed, our hosts welcome guests into the creative world of Wētā Workshop. They use the monsters, robots, fantasy worlds, giants, spaceships and all manner of whacky stuff to inspire and spread a love of creativity to our guests...

• Welcoming them with passion and gusto!
• Bringing the World of Unleashed to life by delivering 90min guided experiences
• Taking guests through an immersive and creative experience

The Hosts are also part of our Wētā Cave retail team, selling and processing tickets, and inspiring guests to start a collection of their own by sharing their enthusiasm, in-depth product knowledge, and sales focus, creating a retail experience like no other.

What we’re looking for in you?

• Previous host, retail/sales, guiding or guest service/hospitality experience
• A passion for movies, visual effects, graphics and novels
• An upbeat, enthusiastic outlook and commitment to providing an excellent customer experience

Hours:

• Opening hours are 8.00am to 6.00pm, 7 days a week. And we’re looking for people with good availability across those hours - especially throughout the summer months.

More information:

• All roles are casual (on-call) and include weekend work
• We provide great training - and it's fully paid
• As part of our recruitment process, shortlisted candidates will be asked to complete a short video interview.
• This role pays $26.86/hour
• Training starts at the beginning of December 2026
• Interviews for this role will be held from 16th November 2026 onwards