Bilingual Hosts Wanted (Mandarin/English) at Wētā Workshop Unleashed

Wētā Workshop Ltd; Auckland; On-site; NZD 31,000 - 43,000; Part time

Benefits offered by this job

Fully paid training

Job summary

Wētā Workshop Unleashed in Auckland is hiring casual hosts for the busy summer period. You will welcome guests, guide a 90-minute experience, and operate tours in both English and Mandarin. Role includes selling tickets and assisting at the Wētā Cave shop with product knowledge and sales focus.

We expect friendly, energetic personalities with a passion for storytelling and customer service. Part-time, fixed-term roles from Dec 2026 to Feb 2027, with paid training and a welcoming team environment.

Qualifications

• Previous host, retail/sales, guiding or guest service/hospitality experience.
• Conversational in English and Mandarin.
• Upbeat, enthusiastic attitude and commitment to customer service.

Responsibilities

• Welcome guests with warmth and energy.
• Deliver 90-minute guided experiences.
• Host tours in English and Mandarin.
• Sell tickets and engage guests at the Wētā Cave shop.
• Share enthusiasm and create a memorable guest experience.

Skills

English fluency

Mandarin fluency

Guest service

Job description

A Global Award-winning Experience

Wētā Workshop Unleashed is internationally recognised for excellence in visitor attractions. The 90-minute wildly imaginative film fx experience invites guests of all ages on a thrilling journey through the worlds of horror, sci-fi, and fantasy in the making.

A Global Award-winning Experience

Wētā Workshop Unleashed is internationally recognised for excellence in visitor attractions. The 90-minute wildly imaginative film fx experience invites guests of all ages on a thrilling journey through the worlds of horror, sci-fi, and fantasy in the making.

Unleashing creative lunacy upon the world

We're looking for outgoing, down-to-earth, and enthusiastic crew members with a passion for storytelling to help us through the busy summer month, taking tours in both English and Mandarin.

As the awesomely approachable face of Unleashed, our hosts welcome guests into the creative world of Wētā Workshop. They use the monsters, robots, fantasy worlds, giants, spaceships and all manner of whacky stuff to inspire and spread a love of creativity to our guests…

• Welcoming them with passion and gusto!
• Bringing the World of Unleashed to life by delivering 90min guided experiences
• Taking guests through an immersive and creative experience in English and Mandarin

The Hosts are also part of our Wētā Cave retail team, selling and processing tickets, and inspiring guests to start a collection of their own by sharing their enthusiasm, in-depth product knowledge, and sales focus, creating a retail experience like no other.

What we're looking for in you?

• Previous host, retail/sales, guiding or guest service/hospitality experience
• A passion for movies, visual effects, graphics and novels
• An upbeat, enthusiastic outlook and commitment to providing an excellent customer experience
• Conversationally fluent in both English and Mandarin

Hours

• Opening hours are 8.00am to 6.00pm, 7 days a week. We are looking for Casual Hosts with good availability across those hours - especially throughout the summer months.
• Our part-time, fixed-term opportunities are:
• 3 days a week from 14 Decemeber 2026 to 28 February 2027; and
• 3 days a week from 21 December 2026 to 14 February 2027

We'll ask you which roles you're interested in when you apply.

More Information

• We provide great training - and it's fully paid
• As part of our recruitment process, shortlisted candidates will be asked to complete a short video interview.
• This role pays $26.86/hour
• Training starts at the beginning of December 2026
• Interviews for this role will be held from 16th November 2026 onwards