Wellington Service Account Lead – Key Accounts

Otis Elevator Company; Wellington; Vor Ort; NZD 80.000 - 110.000; Vollzeit

Benefits dieser Stelle

Competitive base salary

Car

Service sales incentive

Zusammenfassung

Otis in Wellington is seeking a Service Account Representative to drive growth in the lift and escalator service portfolio. You will manage key accounts, expand service offerings, and maintain close customer relationships across the region.

The role requires proven frontline sales or key account experience, a valid driver's license, and a strategic, proactive mindset. Travel within the region is expected as part of daily responsibilities.

Qualifikationen

• Proven experience in Frontline Sales or Key Account Management.
• Hold a valid driver's license.
• It will be an added advantage if you have experience working in or closely within the elevator industry.
• Have strong business acumen, be results-driven and demonstrate a good understanding of the Wellington market.
• Be able to manage multiple accounts, be customer-focused, and anticipate client needs.
• You’re a self-starter and enjoy working both independently and in teams.
• You like to understand how things work and embrace new learning to pass on technical information reliably to Customers.
• Adept at using traditional and emerging business technologies equally (for data handling and analysis, communication and sales support) and ready to upskill at pace
• Strong communication skills with evidence of a strategic mindset, and bold ideas.

Aufgaben

• Achieve Service sales targets for the portfolio – unit and revenue – growth.
• Provide daily, professional, value-based account management to all tiers of accounts in and around Wellington, including nationally significant Key Accounts.
• Achieve Service sales targets for transactional, value add products for safety, passenger experience and lift reliability.
• Proactively maintain regular face-to-face contact with Otis Customers within the portfolio, requiring travel between Dunedin, Queenstown & Invercargill.
• Provide timely and accurate sales forecasts, and risk, and reports to management
• Proactively engage with our new installation customers to achieve 100% warranty conversions, and with prospective customers to expand the portfolio unit count and revenue base.
• Organise, prepare, and deliver customer presentations promoting the features and benefits of Otis’s products and services, resulting in direct sales with new and existing customers.
• Act as a facilitator between Otis Customers and the Otis Operations team, assisting with developing, implementing and communicating solutions to customers.
• Support the wider business requirements by identifying, actively introducing, and collaborating for Modernisation sales success within the portfolio.

Kenntnisse

Frontline Sales

Key Account Mgmt

Driver's license

Elevator industry exp

Business acumen

Self-starter

Jobbeschreibung

Otis in Wellington is seeking a Service Account Representative to drive growth in the lift and escalator service portfolio. You will manage key accounts, expand service offerings, and maintain close customer relationships across the region.

The role requires proven frontline sales or key account experience, a valid driver's license, and a strategic, proactive mindset. Travel within the region is expected as part of daily responsibilities.