Wellington Field Service Shift Supervisor - Security Ops

Wilson Group; Wellington; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Full training and PPE/Uniform

4 on 4 off roster

Growth opportunities

Job summary

FIRST Security in Wellington is seeking a capable Field Service Shift Supervisor to lead a team of Electronic Monitoring Field Officers and Static guards on a permanent, full-time basis. You’ll oversee fieldwork, training, and incident response across the Wellington region, operating on a four-days-on, four-days-off roster with two day shifts followed by two night shifts.

This role requires leadership, service excellence, and tight safety practices.

Qualifications

• COA license or ability to obtain one.
• Full NZ Driver’s Licence.
• Pass Ministry of Justice Criminal Convictions check.
• Excellent people and listening skills.
• Ability to work on a four-days-on, four-days-off roster.

Responsibilities

• Lead, support and motivate your team.
• Maintain and service ATMs.
• Monitor ADT medical alarms.
• Ensure electronic monitoring equipment is installed and operating.
• Attend courts, prisons and residential locations for installations and callouts.
• Monitor client properties and respond to alarm activations.
• Coordinate patrols and general field-service callouts.
• Make sound decisions in high-pressure situations.
• Ensure health and safety procedures are followed at all times.

Skills

People skills

Listening skills

Decision making

Problem solving

Communication skills

Physical fitness

Education

COA license

NZ Driver's Licence

Job description

FIRST Security in Wellington is seeking a capable Field Service Shift Supervisor to lead a team of Electronic Monitoring Field Officers and Static guards on a permanent, full-time basis. You’ll oversee fieldwork, training, and incident response across the Wellington region, operating on a four-days-on, four-days-off roster with two day shifts followed by two night shifts.

This role requires leadership, service excellence, and tight safety practices.