Volunteer Coordinator

New Zealand Red Cross; Wellington; On-site; NZD 58,000 - 70,000; Part time

Benefits offered by this job

Five weeks annual leave

Discounts on Southern Cross health保险

Job summary

New Zealand Red Cross in Wellington is seeking an experienced Volunteer Coordinator to recruit and support volunteers who assist refugee families and individuals. You will run interviews, placements and ongoing support through meetings, phone, and email.

The role emphasizes building networks, creative recruitment, and ensuring volunteers are matched to teams, with strong cross-cultural understanding and commitment to Red Cross principles.

Qualifications

• Knowledge of refugee resettlement in NZ, or cross-cultural experience.
• Experience coordinating volunteers.
• Ability to build, sustain and manage relationships and networks.
• Relevant tertiary qualification in social sciences, development studies or public health.
• Reliability, honesty and a sense of humour.
• Commitment to the Fundamental Principles of the International Red Cross Movement.

Responsibilities

• Recruit, interview, place and support trained Volunteer Support Workers, ensuring they are well matched to teams and equipped to succeed.
• Develop creative recruitment and promotional initiatives, including speaking engagements, to respond to changing volunteer needs.
• Coordinate tailored volunteer support, providing practical guidance and assistance with complex or emotional issues in close liaison with the client team.
• Maintain volunteer engagement through regular communication, recognition and opportunities for ongoing involvement, while accurately recording progress and reporting information.
• Build strong community, agency and government networks, and promote public understanding of refugee resettlement and supportive receiving communities.

Skills

Volunteer coordination

Cross-cultural experience

Relationship management

Communication skills

Community networking

Education

Tertiary qualification in social sciences/public health

Job description

Job Category: Community Services and Development,Voluntary, Charity & Social Work

Permanent Part-time 0.9FTE (33.75 hours per week)

Wellington

We have an exciting opportunity in our Pathways to Settlement programme for an experienced coordinator of volunteers.

The purpose of the volunteer coordinator is to recruit volunteers and support them during their placement with refugee families and individuals. This includes individual and group meetings with volunteers, and regular support through phone and email contact. The Volunteer Coordinator is also responsible for working with the client team to coordinate tasks, record progress, and ensure that clients are well supported.

In this role you will:

• Recruit, interview, place and support trained Volunteer Support Workers, ensuring they are well matched to teams and equipped to succeed.
• Develop creative recruitment and promotional initiatives, including speaking engagements, to respond to changing volunteer needs.
• Coordinate tailored volunteer support, providing practical guidance and assistance with complex or emotional issues in close liaison with the client team.
• Maintain volunteer engagement through regular communication, recognition and opportunities for ongoing involvement, while accurately recording progress and reporting information.
• Build strong community, agency and government networks, and promote public understanding of refugee resettlement and supportive receiving communities.

We encourage you to apply for this role if you have:

• Knowledge and understanding of refugee resettlement in NZ, or other relevant cross cultural experience
• Experience working as a volunteer and/or with volunteers
• Ability to build, sustain and actively manage relationships and networks
• A relevant tertiary qualification - social sciences, development studies and or public health
• Reliability, honesty and a sense of humour
• A commitment to the Fundamental principles of the International Red Cross Movement

About New Zealand Red Cross

New Zealand Red Cross is part of the world's largest humanitarian network, with over 13,000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.

Guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality, we support people in times of need and help strengthen their resilience.

We are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.

Why work with us?

At New Zealand Red Cross, you’ll join a passionate and diverse team that values your contributions and shares your commitment to making a difference.

We are committed to represent the communities we serve, increasing diversity throughout our people and leadership, and creating a flexible and healthy work environment. Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities.

Our benefits include:

• Five weeks annual leave
• Discounts on Southern Cross health insurance

We also encourage employee networks, including Takatāpui and Rainbow Network, Rōpū Hāpai Māori and the Sustainability Network, to foster connection and collaboration across our diverse workforce.

Applications close at 05:00 pm on 21/10/2026