Village Operations Leader — Resident Experience (Cambridge)

Summerset - Care; Auckland; Vor Ort; NZD 120.000 - 160.000; Vollzeit

Benefits dieser Stelle

10% Short Term Incentive

Staff share scheme

Southern Cross Health Insurance

National support network

Zusammenfassung

Summerset, Cambridge retirement village in New Zealand, seeks an experienced Manager to lead day-to-day operations, inspire staff, and drive a first-class resident experience. You’ll oversee finances and develop your team, creating an environment where residents and employees thrive under strong leadership and purpose.

You will champion quality, safety, and resident satisfaction while embedding Summerset’s brand in the local community and collaborating with care centre leadership to achieve

Qualifikationen

• Experience in operational or branch management with full P&L responsibility.
• Proven track record of leading and developing high-performing teams.
• Excellent interpersonal skills with empathy and relationship-building.

Aufgaben

• Oversee daily village operations with focus on quality, safety, and resident satisfaction.
• Manage financial performance and identify growth opportunities.
• Lead, coach, and develop the team across multiple functions.
• Foster a strong community and culture for residents and staff.
• Support strategic goals and compliance standards.
• Represent the Summerset brand in the local community.

Kenntnisse

Leadership

People management

Operational excellence

Budgeting & P&L

Jobbeschreibung

Summerset, Cambridge retirement village in New Zealand, seeks an experienced Manager to lead day-to-day operations, inspire staff, and drive a first-class resident experience. You’ll oversee finances and develop your team, creating an environment where residents and employees thrive under strong leadership and purpose.

You will champion quality, safety, and resident satisfaction while embedding Summerset’s brand in the local community and collaborating with care centre leadership to achieve