Retirement Village Manager: Lead, Inspire & Grow

Summerset; Hastings; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

10% Short Term Incentive

Southern Cross Health Insurance Wellbe

Birthday Leave and Long Service Leave

National support network

Job summary

Summerset is seeking an experienced, people-first Manager to lead the Summerset in the Orchard retirement village in Hastings. You will oversee day-to-day operations, nurture staff, drive financial performance, and ensure a first-class resident experience.

Supported by a Care Centre Manager, you’ll focus on operations and cultivating a thriving environment for residents and employees. If you’ve led high-performing teams and love building relationships, this is an opportunity to join a

Qualifications

• Experience in operational or branch management, with full P&L responsibility.
• A proven track record of leading and developing high-performing teams.
• Excellent interpersonal skills - you connect easily and lead with empathy.
• Confidence in managing complexity, from staffing to budgets and planning.
• A calm, solutions-focused approach when handling resident and their families concerns.
• Energy, resilience, and the drive to make things better, every day.

Responsibilities

• Overseeing daily village operations with a focus on quality, safety, and resident satisfaction.
• Managing financial performance and identifying opportunities for growth.
• Leading, coaching, and developing your team across multiple functions.
• Creating a strong sense of community and culture for residents and staff.
• Supporting the delivery of strategic goals and compliance standards.
• Representing the Summerset brand in the local community.

Skills

Operational leadership

People management

P&L ownership

Stakeholder communication

Job description

Summerset is seeking an experienced, people-first Manager to lead the Summerset in the Orchard retirement village in Hastings. You will oversee day-to-day operations, nurture staff, drive financial performance, and ensure a first-class resident experience.

Supported by a Care Centre Manager, you’ll focus on operations and cultivating a thriving environment for residents and employees. If you’ve led high-performing teams and love building relationships, this is an opportunity to join a