Village Operations Director — Senior Living Community

Summerset - Care; Cambridge; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

10% Short Term Incentive

Staff share scheme

Southern Cross Health Insurance

National support network

Job summary

Summerset Cambridge is seeking an experienced Manager to lead our developing retirement village with a people-first approach. You will oversee daily operations, nurture staff, drive financial performance and ensure a first-class resident experience.

Supported by a Care Centre Manager, you will focus on operations, culture, and empowerment, building strong relationships with residents and families while guiding your team to deliver outstanding service.

Qualifications

• Experience in operational or branch management with full P&L responsibility.
• Proven track record of leading and developing high-performing teams.
• Excellent interpersonal skills and empathetic leadership.
• Ability to manage staffing, budgets and planning.

Responsibilities

• Overseeing daily village operations with a focus on quality, safety, and resident satisfaction.
• Managing financial performance and identifying opportunities for growth.
• Leading, coaching, and developing your team across multiple functions.
• Creating a strong sense of community and culture for residents and staff.
• Supporting the delivery of strategic goals and compliance standards.
• Representing the Summerset brand in the local community.

Skills

People leadership

Operations management

P&L responsibility

Interpersonal skills

Budgeting & planning

Job description

Summerset Cambridge is seeking an experienced Manager to lead our developing retirement village with a people-first approach. You will oversee daily operations, nurture staff, drive financial performance and ensure a first-class resident experience.

Supported by a Care Centre Manager, you will focus on operations, culture, and empowerment, building strong relationships with residents and families while guiding your team to deliver outstanding service.