Veterinary Practice Leader: Team, Ops & Client Care

VetPartners; Canterbury; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Leadership CPD

Training facilities access

Employee assistance program

Parental leave & return-to-work bonus

Health insurance after service

Fitness Passport

Job summary

PetVet Silverstream in Upper Hutt, Wellington is seeking a full-time Practice Manager to lead our dedicated team and support the continued success of our thriving small animal clinic. The role focuses on delivering exceptional veterinary care, quality products and outstanding service in a friendly environment.

You will lead day-to-day operations, manage rosters and administration, support recruitment and staff development, and work closely with leadership to meet operational and financial goals

Qualifications

• Leadership or management experience within veterinary, healthcare or customer-focused environments.
• Veterinary Nurse experience is ideal, but not essential.

Responsibilities

• Lead the day-to-day operations of the clinic.
• Manage rosters, administration, stock control and facility requirements.
• Support recruitment, onboarding and employee development.
• Conduct team meetings, performance reviews and training initiatives.
• Promote a positive workplace culture focused on collaboration and client service.
• Work with leadership to achieve operational and financial goals.
• Ensure delivery of outstanding patient care and client experiences.

Job description

PetVet Silverstream in Upper Hutt, Wellington is seeking a full-time Practice Manager to lead our dedicated team and support the continued success of our thriving small animal clinic. The role focuses on delivering exceptional veterinary care, quality products and outstanding service in a friendly environment.

You will lead day-to-day operations, manage rosters and administration, support recruitment and staff development, and work closely with leadership to meet operational and financial goals