Veterinary Account Manager

IDEXX; Auckland; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Company vehicle or vehicle allowance

Performance-based incentives

Professional development opportunities

Wellbeing and employee benefits

Job summary

IDEXX is seeking a Veterinary Diagnostic Consultant to grow our Companion Animal Group sales across the Lower North Island and Otago/Southland fly-in regions. You’ll advise veterinary clinics, demonstrate IDEXX diagnostics and software, and expand the customer base with a consultative approach.

You will travel extensively across Wellington, Kapiti, Manawatu, East Coast, and Otago/Southland. A strong sales background and CRM proficiency are essential to drive territory success and customer

Qualifications

• 3+ years of success in sales, business development, account management, or customer-facing commercial roles.
• Proven ability to build strong customer relationships and influence outcomes through a consultative sales approach.
• Confident using CRM systems and leveraging data to drive customer outcomes.

Responsibilities

• Drive sales growth by delivering integrated IDEXX diagnostic solutions to veterinary customers across your territory.
• Build and strengthen relationships with new and existing veterinary clinics to help them achieve business and clinical goals.
• Identify new business opportunities and achieve new account acquisition targets.

Skills

Sales experience

Consultative selling

CRM systems

Territory management

Communication skills

Relationship building

Independent worker

Education

Tertiary qualifications (advantageous)

Job description

At IDEXX, we're driven by a shared purpose: helping pets live longer, healthier lives. As we continue to expand our veterinary diagnostics and software portfolio through investments in meaningful innovation, we need to grow our presence and support for clinics across New Zealand. We're seeking a high-performing Veterinary Diagnostic Consultant to join our Companion Animal Group (CAG) sales team.

Covering the Lower North Island and the fly-in, fly-out region of Otago and Southland, you will be a trusted advisor to veterinary clinics, helping customers embrace cutting-edge diagnostic technologies that transform the way they care for their patients. Your ability to build strong relationships, understand customer needs, and deliver consultative solutions will directly contribute to the success of veterinary practices and the wellbeing of animals throughout the region.

While Wellington is our preferred location, we welcome applications from talented sales professionals across the Lower North Island.

Joining IDEXX means becoming part of a global leader in veterinary diagnostics and software, where innovation, collaboration, and customer success are at the heart of everything we do. If you're passionate about building relationships, growing a territory, and making a meaningful impact every day, this is your opportunity to do work that truly matters.

In This Role

• You will drive sales growth by delivering integrated IDEXX diagnostic solutions to veterinary customers across your assigned territory.
• You will build and strengthen relationships with new and existing veterinary clinics, helping them achieve their business and clinical goals.
• You will identify new business opportunities and achieve new account acquisition targets.
• You will manage an established territory covering the lower North Island, including Wellington, Kapiti, Manawatu, and the East Coast, as well as the fly-in, fly-out region of Otago/Southland.
• You will develop and execute strategic territory plans, customer development plans, and account growth initiatives.
• You will present and demonstrate IDEXX products, laboratory services, and diagnostic innovations integrated through software to prospective and existing customers.
• You will leverage data, insights, and the broader IDEXX ecosystem to create value for customers and increase loyalty.
• You will maintain accurate customer records and sales activities within Salesforce CRM.
• You will collaborate closely with Customer Support, Marketing, Technical Support, and Reference Laboratory teams to deliver exceptional customer experience.
• You will attend industry events, trade shows, customer meetings, and educational activities as required.

What You Need To Succeed

• You will bring 3+ years of success in sales, business development, account management, or customer-facing commercial roles.
• You will have a proven ability to build strong customer relationships and influence outcomes through a consultative sales approach.
• You will be highly motivated, result-driven, and comfortable working independently within a large geographic territory.
• You will possess excellent communication, presentation, negotiation, and relationship-building skills.
• You will have strong planning, organizational, and territory management capabilities.
• You will be confident using CRM systems and leveraging data to drive customer outcomes.
• You will demonstrate a customer-first mindset, integrity, collaboration, and a passion for achieving results.
• Experience within the veterinary, animal health, healthcare, medical device, diagnostics, pharmaceutical, or scientific sectors will be highly regarded.
• Relevant tertiary qualifications are advantageous but not essential.
• You will hold a valid driver's licence and be willing to travel extensively throughout the territory.

What You Can Expect From Us

• Competitive salary package with performance-based incentive opportunities.
• Company vehicle or vehicle allowance and tools of trade.
• A supportive, collaborative, and values-driven culture.
• Ongoing training, professional development, and career progression opportunities.
• Exposure to industry-leading veterinary diagnostic products and technologies.
• The opportunity to work with passionate colleagues is committed to improving animal health.
• Flexibility and autonomy to manage your territory and schedule effectively.
• Access to comprehensive wellbeing, recognition, and employee benefits programs.
• The chance to make a meaningful impact with a global leader in veterinary diagnostics.

Why IDEXX

We’re proud of the work we do, because our work matters. An innovation leader in every industry we have served since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. If meaningful work and a sense of purpose are at the top of your list, you’ll find it here. Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.