UH 2026 Lodge Attendant

Colonial Group; Queenstown; On-site; NZD 35,000 - 55,000; Full time

Job summary

Ultimate Hikes seeks Lodge Attendants to provide daily housekeeping and hospitality services at remote lodges along Milford or Routeburn Tracks. You will help maintain a welcoming guest experience and support lodge operations in stunning Fiordland locations.

The role is seasonal, based at one of the remote lodges where you may live for up to five weeks at a time. Applicants should be prepared for evenings, weekends, and split shifts in a hospitality setting.

Qualifications

• Housekeeping experience and strong communication skills.
• Teamwork and adaptability to flexible schedules.
• Good physical fitness.
• Right to work in New Zealand.

Responsibilities

• Providing excellent guest service and a welcoming lodge environment.
• Performing housekeeping duties (cleaning, laundry, bed making).
• Assisting with kitchen duties (food prep, service, dishwashing).
• Serving drinks and managing guest accounts accurately.
• Adhering to health, safety, and lodge compliance standards.
• Supporting lodge maintenance and occasionally accompanying guests.
• Working flexible hours (evenings, weekends, split shifts).

Skills

Guest service passion

Housekeeping experience

Communication skills

Teamwork

Adaptability

Physical fitness

Right to work in NZ

Job description

Position Summary – Lodge Attendant

Ultimate Hikes offers guided multi-day walks on New Zealand’s Milford and Routeburn Tracks, blending hiking with comfortable lodges and exceptional hospitality in Fiordland and Mt Aspiring National Parks. Join our team to create unforgettable guest experiences in stunning locations!

Purpose

Lodge Attendants are responsible for providing daily housekeeping and hospitality services to create a welcoming guest experience, maintaining the presentation of a well-kept lodge complex. As part of a close-knit team, you will deliver high standards of service throughout the lodge. The role is seasonal, from mid October 2026 until mid April 2027.

Key responsibilities

• Providing excellent guest service and a welcoming lodge environment
• Performing housekeeping duties (cleaning, laundry, bed making)
• Assisting with kitchen duties (food prep, service, dishwashing)
• Serving drinks and managing guest accounts accurately
• Adhering to health, safety, and lodge compliance standards
• Supporting lodge maintenance and occasionally accompanying guests
• Working flexible hours (evenings, weekends, split shifts) with a positive attitude

Location

The role is based at one of the remote lodges on the Milford or Routeburn Tracks where you will work and live for up to five weeks at a time. These lodges, with the exception of Mitre Peak Lodge, are inaccessible by road.

Relationships

The role reports to the Lodge Manager and Lodge Assistant Manager at your lodge.

Person Specifications

We seek passionate, resilient team players with:

• Passion for guest experiences
• Housekeeping experience and strong communication skills
• Teamwork and adaptability to flexible schedules
• Good physical fitness
• Right to work in New Zealand

Personal Characteristics should include:

• Results-Driven: Excels under pressure
• Quick Learner: Applies new skills and seeks feedback
• Resilient: Strong work ethic and perseverance
• Trustworthy: Acts with integrity and builds trust
• Adaptable: Adjusts to guest and team needs positively