Housekeeping - Attendant

Hermitage; New Zealand; On-site; NZD 28,000 - 40,000; Full time

Benefits offered by this job

Free activities for staff

Food & beverage discounts

Live-in accommodation with utilities

Staff discounts after 8 weeks

National Park location

Job summary

Hermitage Hotel in Aoraki/Mt Cook National Park is seeking a Housekeeping Attendant to maintain spotless rooms and public areas for our guests who visit this stunning region. The role requires attention to detail, reliability, and the ability to work rotating shifts, including weekends and public holidays.

You will service guest rooms, reset spaces and assist in keeping public areas pristine, while contributing to an exceptional guest experience in a unique alpine setting.

Qualifications

• Experience in housekeeping in hospitality, commercial or private home cleaning is preferred.
• Flexibility to work rotating shifts, including weekends and public holidays.
• Excellent attention to detail and a passion to consistently deliver great standards.

Responsibilities

• Performing all housekeeping activities in a timely manner to ensure guest rooms are serviced to the highest standards.
• Ensuring the hotels public areas and all its services are presented to a consistently high standard
• Caring about the details by ensuring any room maintenance issues are reported without delay
• Following our procedures and practices to ensure you and your colleagues are safe, by using the correct cleaning materials and equipment
• Restocking trolleys, the linen room, and supply cupboard at the end of each day helping set tomorrow’s team up for success

Skills

Attention to detail

Effective communication

English proficiency

Team collaboration

Job description

For those who dream bigger!

At the Hermitage, Aoraki/Mount Cook, our guests stay with us because of the unique location , amazing views, excellent service, and the one-off experiences we provide. Ourteam members choose to work with us because of the extraordinary career opportunity it is to work in the national park whilst delivering memorable guest experiences. Our team see every aspect the of the hospitality industry, whilst gaining a unique experience that develops their career, and can be transferred when they are ready for the next exciting adventure.

Are you an experienced Housekeeper, looking for a long‑term role? At the Hermitage Hotel our Housekeeping team are key to ensuring the guest experience exceeds expectations and our visitors have a clean and comfortable room to go back to after a day of exploring and taking in the views.

With guest stays averaging one to two nights our Housekeeping Attendants work at pace with a high attention to detail and passion for cleanliness to reset rooms and ensure every guest has a fantastic first impression each day. Our team also ensures that public areas in the Hotel, Lodge, Star Gazing, and Airport are clean and maintained to a high standard.

What you will be doing

• Performing all housekeeping activities in a timely manner to ensure guest rooms are serviced to the highest standards.
• Ensuring the hotels public areas and all its services are presented to a consistently high standard
• Caring about the details by ensuring any room maintenance issues are reported without delay
• Following our procedures and practices to ensure you and your colleagues are safe, by using the correct cleaning materials and equipment
• Restocking trolleys, the linen room, and supply cupboard at the end of each day helping set tomorrow’s team up for success

What you will bring to the role

• Experience in housekeeping in hospitality, commercial or private home cleaning is essential, with six months experience or more preferred.
• Flexibility to work rotating shifts, including weekends and public holidays.
• Excellent attention to detail and a passion to consistently deliver great standards.
• Effective communication skills and able to converse in English.
• A collaborative approach and willingness to help others .

The role and benefits

• Fulltime and permanent contract, fixed term and seasonal opportunities also available working a minimum of 60 hours per fortnight, at $25 per hour
• Free access to all activities offered by the Hermitage Hotel, after 8 weeks service.
• Generous discounts on food and beverage, available from your first day on the job.
• Discounted hotel accommodation for Friends and Family, after 8 weeks service.
• Live in Aoraki/Mt Cook National Park, with stunning surroundings and views - with the shortest commute to work.
• Accommodation at reasonable rent including power, and Wi-Fi.

At the Hermitage, Aoraki / Mount Cook Alpine Village, we offer more than just a place to work - we offer a career lifestyle experience. I f you love the outdoors, stunning mountains, being connected to nature, and changing seasons that include crisp snow and blue skies, then this role could be a perfect match and we would love to hear from you.

We are excited that you have read this far, and you're interested in working with us, but don't forget we are in a National Park, there are no shops, fast food outlets, or public transport, so if you can’t live without these, working for us will not be for you.