Transformation Training Lead for Nexus Programme

Medical Assurance Society NZ; Wellington; On-site; NZD 120,000 - 160,000; Full time

Benefits offered by this job

Health and Life insurance

Income Protection Insurance

KiwiSaver

Job summary

Medical Assurance Society NZ in Wellington is seeking a Programme Training Lead to guide learning behind the Nexus Transformation Programme. This 12-month fixed-term role focuses on designing and delivering engaging learning that builds confidence, capability and adoption across the business.

You will partner with Change Managers, Delivery teams and SMEs to create practical, role-based training and a train-the-trainer network, delivering sessions both virtually and in person.

Qualifications

• Extensive experience delivering training for system implementations or large-scale change.
• Strong facilitation and stakeholder engagement skills.
• Experience designing learning solutions across formats and tools.
• Solid understanding of adult learning principles and instructional design.
• Ability to translate complex system changes into practical learning experiences.
• Experience in insurance or financial services environments is advantageous.
• Exposure to platforms such as Duck Creek, Smart COMM, CRM.

Responsibilities

• Developing and delivering a comprehensive training strategy aligned to programme milestones.
• Designing practical, role-based training for new systems and processes.
• Creating engaging learning materials, including workshops, job aids, e-learning and quick reference guides.
• Facilitating training sessions across the organisation, both virtually and in person.
• Establishing and supporting a train-the-trainer and champion network.
• Partnering with business leaders, SMEs, Change Managers and Delivery teams to support successful adoption.
• Monitoring training effectiveness and continuously improving learning solutions based on feedback and outcomes.

Skills

Training delivery

Facilitation

Stakeholder engagement

Instructional design

Adult learning

Tools

Duck Creek

Smart COMM

CRM

Job description

Medical Assurance Society NZ in Wellington is seeking a Programme Training Lead to guide learning behind the Nexus Transformation Programme. This 12-month fixed-term role focuses on designing and delivering engaging learning that builds confidence, capability and adoption across the business.

You will partner with Change Managers, Delivery teams and SMEs to create practical, role-based training and a train-the-trainer network, delivering sessions both virtually and in person.