Trade Zone Leader - Ferrymead

Mitre 10; Christchurch; Hybrid; NZD 70,000 - 95,000; Full time

Job summary

Mitre 10 Christchurch is seeking an energetic leader to unite Trade Operations teams and drive performance in a fast-paced retail environment. This hands-on leadership role focuses on delivering outstanding service, accurate stock, and safe, well-presented operations while guiding a culture of accountability.

If you thrive on coaching others, enjoy teamwork, and want to shape the future of our Trade business, we'd love to hear from you.

Qualifications

• Experience leading multiple teams in a retail Trade/Operations environment.
• Strong customer service focus and operational excellence.
• Ability to drive standards, safety, and housekeeping.

Responsibilities

• Lead Order Assembly & Dispatch, stocktakes and inventory accuracy.
• Drive performance and support cross-team collaboration across Trade Operations.
• Maintain high standards of safety, presentation and housekeeping.

Skills

People leadership

Customer service

Operational standards

Team building

Accountability

Process discipline

Energetic

Job description

Ready for your next leadership challenge?

This could be the opportunity you've been waiting for.

We're looking for an energetic and driven leader to takethe next step in their career and play a key role in the future success of ourTrade business.

This is a hands-on leadership position responsible forbringing together multiple Trade Operations teams, driving performance,maintaining high standards, and ensuring our customers receive outstandingservice every day.

Whether you're currently a Manager looking for a freshchallenge, a Team Leader looking to step up, a Supervisor or an experienced TradeProfessional ready to step into a broader leadership role, we'd love to hearfrom you.

What You'll Be Leading

• Order Assembly & Dispatch
• Stocktakes & Inventory Accuracy

What Success Looks Like

• Customers receive fast, friendly and accurateservice.
• Orders are completed correctly and on time.
• Stock is accurate, well managed and readilyavailable.
• Teams work together and support eachotheracross the Trade Zone.
• High standards of safety, presentation andhousekeeping are maintained.
• Team members understand expectations and areheld accountable.
• Problems are identified quickly and followedthrough to completion.

About You

• Leads by example and isn't afraid to rollupyour sleeves.
• Enjoys working alongside your team and helpingothers succeed.
• Has a strong focus on customer service andoperational standards.
• Understands the value of process, consistencyand follow-through.
• Can bring people together and create a positiveteam culture.
• Is comfortable having honest conversations andholding others accountable.
• Has plenty of energy, initiative and a "getit done" attitude.
• Thrives in a fast-paced environment where no twodays are the same.

Why Join Us?

• Lead multiple teams and make a genuine impact.
• Develop your leadership capability in a complexoperational environment.
• Build your career with one of New Zealand's mosttrusted retail brands.
• Work alongside a supportive leadership teamcommitted to your success.

The Opportunity

We're not necessarily looking for someone who has donethis exact role before.

We're looking for someone with the attitude, leadershippotential and drive to take ownership, build strong teams, and help shape thefuture of our Trade Operations business.

Note: We are a drug free employer drug testing is mandatory.