Trade Sales

Stellar Recruitment; Cromwell Community; On-site; NZD 45,000 - 60,000; Full time

Job summary

Stellar Recruitment is assisting a long-standing New Zealand trade supplier in Cromwell to recruit an on-site Inside Sales role. You will greet visitors, assist customers at the counter, take orders by phone and email, and help keep stock and branch operations organized.

This busy, fast-paced environment rewards accuracy, friendly service, and reliability. The ideal candidate has proven customer service or sales experience, strong organisational skills, and comfort with POS software; NZ

Qualifications

• Proven customer service or sales experience in a trade or retail setting.
• Strong organization and accuracy in handling transactions and stock.
• Confident communicator with rapport-building skills.
• NZ resident or citizen is required.

Responsibilities

• Greet visitors and deliver proactive, friendly customer service
• Answer enquiries quickly via phone, email, and counter
• Complete sales transactions accurately and in line with branch processes
• Enter customer, sales, and stock information promptly
• Manage stock movement, returns, and replacements
• Maintain a tidy, safe branch environment and assist with general activities

Skills

Customer service experience

Sales experience

Organization / attention to detail

Confident communicator

NZ resident or citizen

POS software experience

Tools

Point of Sale software

Job description

Support a busy branch by delivering fast, accurate inside sales service and keeping customer orders and enquiries running smoothly every day.

• Join a Trusted NZ Trade Supplier | Supportive Leaders | Solid Career Path
• Trade Counter Environment | Drive Sales Accuracy | Support Daily Operations
• Must Have Proven Experience in Customer‑Facing Service or Trade Sales
• Enjoy a stable role, while you grow your career
• Join a supportive, knowledgeable team with great internal training
• Work in a fast‑paced environment where your contribution genuinely matters
• Benefit from an established company with strong systems and clear path to grow your career

Our Client:

Our client is a long‑standing New Zealand trade supplier known for reliable service, strong industry relationships, and a commitment to doing right by their customers. With a collaborative team culture and a focus on developing their people, this organisation offers the chance to build a meaningful career in a fast‑moving, customer‑focused environment.

About the Role:

This on‑site Sales position is central to creating a positive first impression at the branch. You’ll support customers at the counter, over the phone, and via email, ensuring every interaction is handled promptly and professionally. You’ll complete sales transactions, assist with product enquiries, and help keep stock and branch operations well‑organised. This role suits someone who thrives on variety, accuracy, and genuine customer engagement.

Key Responsibilities:

• Greet all visitors promptly and deliver proactive, friendly customer service
• Answer enquiries quickly across phone, email, and counter with solution‑focused support
• Complete sales transactions accurately, efficiently, and in line with branch processes
• Enter customer, sales, and stock information into systems promptly and accurately
• Manage stock movement, returns, and replacements to maintain accuracy
• Maintain a tidy, safe, and well‑organised branch environment while supporting general branch activities

Skills & Experience:

• Proven customer service or sales experience, ideally in a trade or retail setting
• Strong organisation and accuracy in handling transactions and stock
• Confident communicator who enjoys building rapport
• Comfortable using Point of Sale software, or similar systems with strong attention to detail
• Practical, solutions‑focused approach and willingness to support the team
• Must be a permanent resident or citizen of NZ