Trade Account Manager - Mitre10 Mega Wanaka

Mitre 10 (New Zealand) Limited; Queenstown; On-site; NZD 60,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Development opportunities

Discounts with local Wanaka businesses

Job summary

Mitre 10 Mega Wanaka is seeking a proactive Trade Account Manager to join our busy Wanaka store. You will manage a portfolio of trade account customers, ensuring their building material needs are met with accuracy and speed.

Working with suppliers and internal teams, you will deliver exceptional customer experiences, pursue new business, and maintain strong relationships through outstanding communication and product knowledge. This is a full-time role based on-site in Wanaka.

Qualifications

• Strong communication and relationship-building skills.
• Experience in sales or account management in a technical environment.
• Ability to pursue and secure new business.
• Autonomous worker with a collaborative mindset.
• Detail-oriented with accuracy and organisation.
• Proficient computer skills and ability to learn systems.
• Customer service focus with high standards.
• Strong multitasking and product knowledge skills.
• Problem-solving abilities and composure under pressure.
• Excellent time management.

Responsibilities

• Engage with a portfolio of trade account customers and manage their material needs.
• Coordinate with suppliers and internal teams to deliver on requirements.
• Provide exceptional customer experiences and build long-term relationships.
• Identify opportunities to win new business and grow accounts.

Skills

Exceptional communication

Sales/account management

New business development

Autonomy

Attention to detail

Computer skills

Customer service

Multi-tasking

Problem solving under pressure

Organization

Job description

Mitre 10 Mega Wanaka

Trade Account Manager

Mitre 10 MEGA Wanaka is a dynamic and fast-growing company with a vision to provide a high level of customer service and expertise to our customers in Wanaka and the surrounding areas. This is a fantastic opportunity to join the Trade team that has been awarded "Mitre 10 Trade Store of the Year" numerous times.

Working closely with the entire Trade Team this is a key role in the relationship between customers and the business and requires a broad skill set and ability to engage with both internal and external customers. This role will be responsible for engaging with a portfolio of trade account customers and ensuring the delivery of their building material needs. This role is multi-faceted, fast paced and requires someone who is dynamic and has the talent and ability to establish customer’s requirements and liaise with suppliers and internal personnel to deliver exceptional customer experiences.

You will bring;

• Exceptional communication and relationship-building skills
• Demonstrated sales/account management experience in a technical environment
• Demonstrated ability to pursue and secure new business
• Demonstrated ability to work autonomously and as part of a team
• A very strong attention to detail and accuracy
• Intermediate computer/keyboard skills and ability to learn new systems and software
• A true focus on customer service
• Good multi-tasking skills and ability to learn and understand new products
• Ability to problem-solve and maintain high customer standards under pressure
• Organisation and time management skills

Practical knowledge and experience with building products and the sector would be advantageous, but not a requirement if you are willing and capable of learning technical product.

What we provide;

• A positive, supportive, professional work environment
• Development opportunities and growth
• Great staff discounts and discounts with local Wanaka businesses

This is a full-time permanent role Monday-Friday. There is some flexibility around work hours and this can be discussed with the successful candidate.

Applicants must be either a New Zealand resident or hold a current work visa (valid at least until January 2028) and the role requires a full New Zealand drivers license.

Applications close Monday 21 September.