Customer Service - Hardware/Tools - Mitre10 Mega Wānaka

Mitre 10; Queenstown; On-site; NZD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance discounts

Gym memberships

E-bikes

Electronics discounts

Accommodation

Dental care

Job summary

Mitre 10 MEGA Wānaka is seeking a customer-focused team member to deliver a high standard of service on a Tuesday–Saturday roster. You will assist customers, share product knowledge and contribute to a positive team culture in a dynamic hardware environment.

You will engage with customers, learn our product range, and help maintain a welcoming store atmosphere with great staff perks.

Qualifications

• You will prioritise a high level of customer service and satisfaction.
• Strong communication and relationship-building capabilities are essential.
• Ability to learn and understand product ranges quickly and accurately.
• Problem-solving skills to maintain high standards under pressure.
• Excellent attention to detail and accuracy in all tasks.
• Physical fitness to lift products as required.
• Collaborative mindset to work well within a team.

Skills

Customer service

Communication

Relationship-building

Multitasking

Product knowledge

Problem solving

Attention to detail

Physical fitness

Teamwork

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Customer Service - Hardware/Tools - Full Time - Tuesday-Saturday

Mitre 10 MEGA Wānaka is a dynamic and fast-growing company with a vision to provide a high level of customer service and expertise to our customers in Wānaka and the surrounding areas.

You’ll be joining a fun, supportive team with a great culture and solid staff perks.

We would bereally keen to hear from you if you have our passion for ensuring our customersget the right product and an exceptional level of service every time they walkthrough our doors – going the extra mile will be the norm for you.
This is a Full Time role working 5 days a week, Tuesday-Saturday, on a fixed roster.

You willbring;

• A focus on customer service
• Excellent communication and relationship-buildingskills
• Good multi-tasking skills and ability to learn and understand new products
• Ability to problem-solve and maintainhigh customer standards under pressure
• A very strong attention to detail and accuracy
• No restrictions on liftingproducts and be physically fit and capable
• Ability to work collaboratively with a team

What weprovide;

• Apositive, supportive, professional work environment
• A friendly team culture that makes it feel likea second family
• Development Opportunities. In house and external training and development,to progress your career
• A wide range of roles to allow for futurepromotion or new opportunities. The majority of our managers and leaders havebeen promoted from within the company
• Great discount on all Mitre 10 products
• A suite of perks that includes discounts onhealth insurance, gym memberships, ebikes, other retailer’s electronic goods,accommodation, dental care etc
  

Applicants must be a New Zealand citizen,resident or hold a current open work visa for New Zealand.