Trade Account Manager – Building Materials & Customer Relationships

Mitre 10 (New Zealand) Limited; Queenstown; On-site; NZD 60,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Development opportunities

Discounts with local Wanaka businesses

Job summary

Mitre 10 Mega Wanaka is seeking a proactive Trade Account Manager to join our busy Wanaka store. You will manage a portfolio of trade account customers, ensuring their building material needs are met with accuracy and speed.

Working with suppliers and internal teams, you will deliver exceptional customer experiences, pursue new business, and maintain strong relationships through outstanding communication and product knowledge. This is a full-time role based on-site in Wanaka.

Qualifications

• Strong communication and relationship-building skills.
• Experience in sales or account management in a technical environment.
• Ability to pursue and secure new business.
• Autonomous worker with a collaborative mindset.
• Detail-oriented with accuracy and organisation.
• Proficient computer skills and ability to learn systems.
• Customer service focus with high standards.
• Strong multitasking and product knowledge skills.
• Problem-solving abilities and composure under pressure.
• Excellent time management.

Responsibilities

• Engage with a portfolio of trade account customers and manage their material needs.
• Coordinate with suppliers and internal teams to deliver on requirements.
• Provide exceptional customer experiences and build long-term relationships.
• Identify opportunities to win new business and grow accounts.

Skills

Exceptional communication

Sales/account management

New business development

Autonomy

Attention to detail

Computer skills

Customer service

Multi-tasking

Problem solving under pressure

Organization

Job description

Mitre 10 Mega Wanaka is seeking a proactive Trade Account Manager to join our busy Wanaka store. You will manage a portfolio of trade account customers, ensuring their building material needs are met with accuracy and speed.

Working with suppliers and internal teams, you will deliver exceptional customer experiences, pursue new business, and maintain strong relationships through outstanding communication and product knowledge. This is a full-time role based on-site in Wanaka.