Tool Hire Customer Service Specialist

Hirepool; Auckland; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

On-the-job training

KiwiSaver employer contribution

Staff hire in DIY fleet

Life insurance

Job summary

Hirepool Te Rapa is seeking a Customer Service person with an interest in tools and machinery. You will field queries, provide advice, and help with deliveries and yard tasks while building positive relationships with customers.

The role requires a confident phone manner and willingness to support the team in a hands-on environment. Great on the job training to gain licences and endorsements, plus strong employee benefits including enhanced KiwiSaver contributions and staff hire in our DIY

Qualifications

• Experience in a customer-facing role is desirable.
• Basic to intermediate computer skills are required.
• Ideally a Full Class 1 Driver Licence (others advantageous).

Responsibilities

• Answer phone queries and raise customer contracts.
• Offer advice on tools and machinery required for different jobs.
• Service a wide variety of hire plant; ensure safety practices.

Skills

Customer service

Communication

Basic to intermediate computer skills

Job description

Hirepool Te Rapa is seeking a Customer Service person with an interest in tools and machinery. You will field queries, provide advice, and help with deliveries and yard tasks while building positive relationships with customers.

The role requires a confident phone manner and willingness to support the team in a hands-on environment. Great on the job training to gain licences and endorsements, plus strong employee benefits including enhanced KiwiSaver contributions and staff hire in our DIY