Timber & Building Trade Associate - Counter & Yard

Mitre 10; Te Anau; Hybrid; NZD 42,000 - 54,000; Full time

Job summary

Mitre 10 Te Anau is looking for a hands-on Trade Counter and Timber Yard specialist in a full‑time, Sunday–Thursday role. You’ll support trade customers from enquiry to order fulfilment in a busy, physical environment, across both the counter and yard.

The job rewards product knowledge, teamwork, and accurate processing of orders, picks, deliveries, stock checks, and returns. You’ll help maintain stock levels, apply safety rules, and drive value by offering project‑fit solutions.

Qualifications

• Experience with building supplies or retail is favorable.
• Strong communication with trade customers and team members.
• Ability to follow safety rules and store procedures.

Responsibilities

• Provide product selection support, quotes, and price confirmations; manage special orders.
• Pick and stage orders; coordinate deliveries to achieve on-time, in-full results.
• Maintain trade ranges, labels, and stock levels; action replenishment and back-orders.
• Handle account queries; liaise with office for complex issues; maintain accurate records.
• Ensure yard and trade-area safety; apply PPE requirements and yard traffic controls.
• Drive value-add sales through alternatives and project-fit solutions.
• Unload, check, and receipt inbound shipments; confirm quantities against paperwork.

Skills

Relationship building

Problem solving

Time management

Commercial awareness

Safety mindset

Tools

Inventory systems

RF scanning

Stock cycle counting

Delivery scheduling

Job description

Mitre 10 Te Anau is looking for a hands-on Trade Counter and Timber Yard specialist in a full‑time, Sunday–Thursday role. You’ll support trade customers from enquiry to order fulfilment in a busy, physical environment, across both the counter and yard.

The job rewards product knowledge, teamwork, and accurate processing of orders, picks, deliveries, stock checks, and returns. You’ll help maintain stock levels, apply safety rules, and drive value by offering project‑fit solutions.